Game consistently hangs on scenario

Post bug reports and ask for game support here.

Moderator: MOD_Command

Post Reply
fmachanda
Posts: 20
Joined: Fri Jan 27, 2023 11:33 pm

Game consistently hangs on scenario

Post by fmachanda »

I try to run the attached save file but the game hangs soon after starting it. The game essentially acts as if it is paused even though it is not. Additionally, when I then try to load another scenario or an autosave from the menu (even a small one), it always acts as if it is paused. The menus still work like normal, but the simulation itself seems to have stopped. The only fix is to completely exit the game and restart, but the hang returns as soon as I load this scenario again and let it run for a couple of minutes. I tried creating a save file during the hang, but this caused the entire game to halt (instead of just the simulation). The scenario is large but runs well on my hardware until the hang.

Reproduced this multiple times on Steam Version 1308.7 on Windows OS.

Thanks!

The Convoy, Ukraine, 2022.zip
(1012.17 KiB) Downloaded 4 times
thewood1
Posts: 10099
Joined: Sun Nov 27, 2005 6:24 pm
Location: Boston

Re: Game consistently hangs on scenario

Post by thewood1 »

Are you sure about the version? 1308.7?
Geoffropi
Posts: 223
Joined: Tue Oct 27, 2020 6:01 am

Re: Game consistently hangs on scenario

Post by Geoffropi »

This is likely to be the same issue as the one reported here : https://www.matrixgames.com/forums/view ... 3#p5116123
In this case the problem is fixed for the next version.

But to confirm please provide your exception log.
fmachanda
Posts: 20
Joined: Fri Jan 27, 2023 11:33 pm

Re: Game consistently hangs on scenario

Post by fmachanda »

My apologies, the game version is actually listed as 1328.7. I have attached an exception log from running the previous save file, but I don't see any of the same errors that appeared in the exception logs posted on the thread you linked. The symptoms from that other discussion do sound the same as what I am experiencing, however.

ExceptionLog_2023_08_12.txt
(2.75 KiB) Downloaded 6 times
thewood1
Posts: 10099
Joined: Sun Nov 27, 2005 6:24 pm
Location: Boston

Re: Game consistently hangs on scenario

Post by thewood1 »

Not sure it'll help, but 1328.8 is the latest version. Might want to try that.
Post Reply

Return to “Tech Support”