[RESOLVED] CMO windows not work properly

[kelvin223]

I dont know how to describe it as the attached image, when playing CMO 32bit fullscreen display work properly, but when playing CMO 64 bit,window display is very small and couldn't drag it.


CMO 64bit

OS:windows 11

[thewood1]

Might be useful to know PC specs and resolution.

[kelvin223]

Might be useful to know PC specs and resolution.

Thank for your response, 4K ,2X32' LG multiple monitors,Nvidia1060 6G, 32g RAM

[Dimitris]

Can we see the exception log?

Also:
* Is the OS fully updated? Graphics drivers updated? Direct-X 11 installed?
* Is Command running as admin? (ie. prompting you "are you sure you want to run this program" when you launch it)
* (Steam only) Are Steam overlays disabled for Command?
* (Steam only) Is Direct-Write disabled on the Steam client?
* Are all other applications (and especially hardware-helper apps like RivaTuner, Nahimic, MSI Afterburner etc.) shut down?
* Are you using a high-DPI desktop? (ie. font size >100%)
* Are you using Norton antivirus? (This POS is very frequently silently blocking file updates)
* Can we see your DxDiag file?

[kelvin223]

Can we see the exception log?

Also:
* Is the OS fully updated? Graphics drivers updated? Direct-X 11 installed?
* Is Command running as admin? (ie. prompting you "are you sure you want to run this program" when you launch it)
* (Steam only) Are Steam overlays disabled for Command?
* (Steam only) Is Direct-Write disabled on the Steam client?
* Are all other applications (and especially hardware-helper apps like RivaTuner, Nahimic, MSI Afterburner etc.) shut down?
* Are you using a high-DPI desktop? (ie. font size >100%)
* Are you using Norton antivirus? (This POS is very frequently silently blocking file updates)
* Can we see your DxDiag file?

yes, I have tried all above you said, but the problem is still there...attachments: exception log and DxDiag file,thanks!

[Nikel]

The exception logs provide more information if you check the box “Log debug information to file” in General options/General dialog window.

Do that, restart the game, then go to the exception log created and post it.

[kelvin223]

The exception logs provide more information if you check the box “Log debug information to file” in General options/General dialog window.

Do that, restart the game, then go to the exception log created and post it.

Available virtual memory : 140732411.7Mo
Available RAM : 19541Mo
Total virtual memory : 140737488.2Mo
Total RAM : 34302.2Mo
OS name : Microsoft Windows 11 Pro
OS platform : Win32NT
OS version : 6.2.9200.0
>>Running as administrator. <<

Successfully loaded Sim Configuration.
Discovering DPI
DPI_scale = 0
DPI registry setting, HKEY_CURRENT_USER\Control Panel\Desktop\LogPixels:96.
Showing splash screen.
Loading splash image
Splash image loaded
Client.Initalize
Initialization started.
Starting initializing Sim Core.
Successfully started database scan.
Loaded terrain grids (BGD).
Successfully created Sim World.
Done initializing Sim Core.
Successfully initialized Sim Core.
Successfully switched to High Performance power plan.
Successfully loaded Lua UI Handlers.
Successfully created new game.
Successfully set database hash value.
Successfully completed Set Current Scenario.
Successfully initialized Lua.
Successfully cached map symbols.
Successfully created new scenario.
Initialization completed.
Wait for terrain to load.
Terrain loaded.
Starting loading MainForm.
Configured MainForm working area
License: Command full version
Configured range ring colors
Loaded Reference Points Color, Plotted Course and Waypoint Color
Done loading MainForm.
Calling MainForm_Shown.
Populated CanalList.
Added World Window panel.
Built database list.
Preparing Wold Window.
Preparing Wold Window done.
Prepared Wold Window.
Calling MainForm_Shown: Show window.
Closed splash screen.
Showed Start Game window.
Finished MainForm_Shown.
DXNTRACE-INIT: Initializing DX11 renderer.
DXNTRACE-INIT: Initialized DX11 renderer.

[Dimitris]

I noticed from your DxDiag file that you are using a high-DPI setting:

User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 144 DPI (150 percent)

Can you temporarily set your desktop to 100% size (96 DPI) and try again?

[kelvin223]

I noticed from your DxDiag file that you are using a high-DPI setting:

User DPI Setting: 120 DPI (125 percent)
System DPI Setting: 144 DPI (150 percent)

Can you temporarily set your desktop to 100% size (96 DPI) and try again?

Bingo！You are right! Now it works, thank you very much! thanks alot all of you guys!