Lost access to forum account

[K62K62]

Hi, I'm having trouble accessing my old K62 forum account: https://www.matrixgames.com/forums/memb ... le&u=90079

When I try to log in, it doesn’t recognize my saved password. And when I try the password reset option, it says my email isn’t on file. But I’m still getting email notifications when someone sends a private message or replies to threads I’m subscribed to, so it seems like my email is still connected to that account in some way.

I think the issue might be related to the Matrix Games -> Slitherine account migration. The K62 account dates back quite a while, and I remember having similar issues a few years ago when PBEM++ didn’t let me use it, which is why I created this backup account (K62K62) at the time.

It looks like Matrix still has some of the account data (like my email), but Slitherine might not, at least not for login purposes. Any help sorting this out would be much appreciated!

[Joel Billings]

You should open a support ticket as Matrix may be able to help you figure this out. Go to the help link.