Unable to download file

Strategic Command WWII World at War Tech Support
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Reiver67
Posts: 13
Joined: Wed Aug 11, 2010 7:32 pm

Unable to download file

Post by Reiver67 »

I am trying to update World at War however when I select update from the start it goes through the process until I get the following message:
Error:
Unable to download file.
An error ocurred while trying to open an FTP file.

Any help appreciated.
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Taxman66
Posts: 2288
Joined: Tue Mar 18, 2008 10:28 pm
Location: Columbia, MD. USA

Re: Unable to download file

Post by Taxman66 »

You can get the update from the store/your account/my games
"Part of the $10 million I spent on gambling, part on booze and part on women. The rest I spent foolishly." - George Raft
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Reiver67
Posts: 13
Joined: Wed Aug 11, 2010 7:32 pm

Re: Unable to download file

Post by Reiver67 »

Thank you for responding!

I downloaded the 1.2 file and ran it, at which point it detect the older (1.14.01) version and say that must be uninstalled first. I select the uninstall option then it just sits and nothing happens. I tried a reboot and get Win 10 to uninstall but nothing happens either.
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Hubert Cater
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Joined: Mon Jul 22, 2013 11:42 am
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Re: Unable to download file

Post by Hubert Cater »

Best bet is to try contacting support@matrixgames.com to see if they can help
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