Blank background when starting a scenario

This forum is for official support and troubleshooting FAQs.

Moderator: Jason Petho

Post Reply
F4rewell
Posts: 1
Joined: Tue Aug 26, 2025 7:20 am

Blank background when starting a scenario

Post by F4rewell »

Hey I just bought the game since I saw it was on sale and as I like the WDS games I thought this will be fun. However once I start a scenario or campaign I see the UI and hear the sounds just fine, but the background/map is basically blank.

I uploaded a screenshot so you know what I mean: https://imgur.com/a/FE8tMxM

Does anyone know a fix for this? I searched the forums and there are/were issues of the game not starting because a Microsoft Visual C++ 2008 Update was needed, but the game is starting for me...I just dont see anything lol.
User avatar
Jason Petho
Posts: 17577
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

Re: Blank background when starting a scenario

Post by Jason Petho »

Did you install the Updates?

Ideally, you'll want to install the base game, then 2.02 and then the 2.04 BETA.

Let me know if that's the case.
Hoeist6634
Posts: 19
Joined: Wed Nov 15, 2017 9:32 am

Re: Blank background when starting a scenario

Post by Hoeist6634 »

I have the same problem; bought the game just now. Got version 1.01 en then installed update. What am I missing?
User avatar
Jason Petho
Posts: 17577
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

Re: Blank background when starting a scenario

Post by Jason Petho »

If you go to about, which version does it say you are running?

You are looking for 2.05.
Hoeist6634
Posts: 19
Joined: Wed Nov 15, 2017 9:32 am

Re: Blank background when starting a scenario

Post by Hoeist6634 »

I'm talking about John Tiller's Campaign Series
User avatar
Jason Petho
Posts: 17577
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

Re: Blank background when starting a scenario

Post by Jason Petho »

Yes, that's what I am also talking about.

Help = About - What number does it say?
Hoeist6634
Posts: 19
Joined: Wed Nov 15, 2017 9:32 am

Re: Blank background when starting a scenario

Post by Hoeist6634 »

About: Version 1.01 with recent installed update 2.05 (for East front, West front and Rising Sun). I've attached a screenshot to my post.
Attachments
Schermafbeelding 2025-10-08 215440.png
Schermafbeelding 2025-10-08 215440.png (288.04 KiB) Viewed 27 times
User avatar
Jason Petho
Posts: 17577
Joined: Tue Jun 22, 2004 10:31 am
Location: Terrace, BC, Canada
Contact:

Re: Blank background when starting a scenario

Post by Jason Petho »

On the lower right hand side of the desktop, do you have an NVIDIA App?

If so, try turning off the NVIDIA overlay.
Post Reply

Return to “John Tiller’s Campaign Series Support”