Need some clarification regarding the discount please

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pz501
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Need some clarification regarding the discount please

Post by pz501 »

I've been considering purchasing FPC: Cold War since I own and have enjoyed all of the titles in the series so far, but I'm a bit confused regarding the wording of the 50% discount offer.

The offer says:
As a thank you to our longtime supporters, existing Flashpoint Campaigns: Southern Storm owners will receive a 50% discount when purchasing Flashpoint Campaigns: Cold War.

To receive the discount, please select the Flashpoint Campaigns: Cold War Upgrade bundle when making a purchase on Steam or directly through the Matrix Games website.

But, when I go to the purchase page and look at it I see the Upgrade Bundle price is $54.98 (50% of $109.98), and that the Bundle includes Cold War and Southern Storm.

Full price of Cold War is $49.99, and since I already own Southern Storm, shouldn't my price be $25.00? or am I mis-interpreting things?
jbmoore68
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Re: Need some clarification regarding the discount please

Post by jbmoore68 »

Nobody home I guess, I posted about this in another thread.
pz501
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Re: Need some clarification regarding the discount please

Post by pz501 »

No sale for me until this gets answered one way or the other.
Pawsy
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Re: Need some clarification regarding the discount please

Post by Pawsy »

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CapnDarwin
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Re: Need some clarification regarding the discount please

Post by CapnDarwin »

If you own SS, the bundle will show that and drop that amount of the total, and you get CW for 50% off. Yes, the info on the store page is confusing. I have already mentioned that to the Matrix folks.
OTS is looking forward to Southern Storm getting released!

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ClaudeJ
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Re: Need some clarification regarding the discount please

Post by ClaudeJ »

Babe, wake up! FCCW just dropped! :)

There might be something broken on Matrix website :

The bundle page shows the discount alright:
https://www.matrixgames.com/bundle/flas ... ade-bundle
FireShot Capture 047 - Flashpoint Campaigns Cold War Upgrade Bundle - Bundle - Matrix Game_ - [www.matrixgames.com].png
FireShot Capture 047 - Flashpoint Campaigns Cold War Upgrade Bundle - Bundle - Matrix Game_ - [www.matrixgames.com].png (494.86 KiB) Viewed 497 times
The Shopping Cart page doesn't register the discount though, as if the user's ownership status of Southern Storm was dropped. Or that the coupon code wasn't generated.
https://www.matrixgames.com/shoppingcart/shoppinglist
FireShot Capture 048 - Shopping List - Shopping Cart - Matrix Games - [www.matrixgames.com].png
FireShot Capture 048 - Shopping List - Shopping Cart - Matrix Games - [www.matrixgames.com].png (67.35 KiB) Viewed 497 times
And it stays as in on the payment page
https://www.matrixgames.com/shoppingcart/payment
FireShot Capture 049 - Payment Info - Shopping Cart - Matrix Games - [www.matrixgames.com].png
FireShot Capture 049 - Payment Info - Shopping Cart - Matrix Games - [www.matrixgames.com].png (33.89 KiB) Viewed 497 times

I just did buy it on Steam, simply
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Erik Rutins
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Re: Need some clarification regarding the discount please

Post by Erik Rutins »

Just to double-check, were you logged into your Matrix store account and did you have your copy of Southern Storm registered with that account before you checked out?
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Crossroads
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Re: Need some clarification regarding the discount please

Post by Crossroads »

First day purchase, the bundle code worked the treat. Thanks for this great sequel to a great series!
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Erik Rutins
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Re: Need some clarification regarding the discount please

Post by Erik Rutins »

You need to be logged into your Matrix Store account and have registered your copy of Southern Storm. With that said, it turns out there was a bug in our site which is being fixed.

Our IT folks are saying it will be fixed in 30 minutes. The issue is how you add bundle into the shopping cart. If you add the bundle using button from inside the bundle, it works as intended. If you add the bundle into the shopping cart by pressing a button in a list of products it does not work.
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pz501
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Re: Need some clarification regarding the discount please

Post by pz501 »

Well, until this whole thing is straightened out, I guess I'll have to pass on buying. I'm not claiming to be the sharpest pencil in the pack but I'm confused now, and just a bit frustrated. This is after reading the whole thread through twice now. And just to clarify, I have checked on this while being signed in at the store using my account.

There's always Steam, even if I don't like using it.

Till later then.
Last edited by pz501 on Thu Nov 20, 2025 5:47 pm, edited 1 time in total.
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Erik Rutins
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Re: Need some clarification regarding the discount please

Post by Erik Rutins »

This issue is now fixed.
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pkpowers
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Re: Need some clarification regarding the discount please

Post by pkpowers »

Still shows full price even though I'm logged on and own Southern Storm
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Argyll
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Re: Need some clarification regarding the discount please

Post by Argyll »

pkpowers wrote: Sat Nov 22, 2025 11:44 am Still shows full price even though I'm logged on and own Southern Storm
Can you please try clearing your browser cache for the Matrix website, login again, and navigate to this page: https://www.matrixgames.com/bundle/flas ... ade-bundle
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