Game not showing up on "My Page"

[comte]

Hey guys game is not showing up in my game collection. "My Page" has all my flashpoint games execpt this.

[budd]

Its not auto registering your game on purchase as usual. I manually registered the game using the serial emailed with purchase.

[Argyll]

Did you both purchase through the bundle or the individual game?

[budd]

I have the previous game so i did the upgrade to get the 50% off

[Erik Rutins]

I'm also curious if you used the bundle discount.

Also, were you logged into your Matrix site/store account when you purchased?

[budd]

I was logged in and hit the upgrade button from the product page. The game didn't auto register to my account as usual. Manually registering the game with the serial from the email worked fine.

[OldSarge]

Just checked, mine did auto register - using the Upgrade Bundle.

[comte]

I manually registered it and I am all set.

Thanks Budd!

[ChesterNimitz]

Me too. I haven't been able to make the game work. If it was on My Page I could have tried the Steam key as a workaround. I bought the $25 upgrade while logged in here.

How can I manually add my purchase here to get the steam key?

[ChesterNimitz]

Its not auto registering your game on purchase as usual. I manually registered the game using the serial emailed with purchase.

How is it done manually?