uninstalled but won't reinstall

Please post any bugs or technical issues found here for official support.
Post Reply
go_rascals
Posts: 26
Joined: Mon Sep 26, 2022 1:58 am

uninstalled but won't reinstall

Post by go_rascals »

I uninstalled the game and am trying to re-install, but I get an error message:
Screenshot 2025-11-29 204819.png
Screenshot 2025-11-29 204819.png (144.92 KiB) Viewed 109 times
The game should be completely off my computer at this point. There is no other version floating around my hard drive. I've tried several times to install but get the same message. Any ideas?
Top
User avatar
Hubert Cater
Posts: 6037
Joined: Mon Jul 22, 2013 11:42 am
Contact:
Contact Hubert Cater

Re: uninstalled but won't reinstall

Post by Hubert Cater »

Please send a message to Matrix Support and they should be able to help you out with this:

support@matrixgames.com
Top
go_rascals
Posts: 26
Joined: Mon Sep 26, 2022 1:58 am

Re: uninstalled but won't reinstall

Post by go_rascals »

I did and they got back to me promptly.
Top
go_rascals
Posts: 26
Joined: Mon Sep 26, 2022 1:58 am

Re: uninstalled but won't reinstall

Post by go_rascals »

All fixed now, thanks to the support team.
Top
User avatar
Hubert Cater
Posts: 6037
Joined: Mon Jul 22, 2013 11:42 am
Contact:
Contact Hubert Cater

Re: uninstalled but won't reinstall

Post by Hubert Cater »

Great to hear :)
Top
Post Reply

Return to “Tech Support”