UI bug

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Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

UI bug

Post by Markdegamer »

Whenever I open the game and start a mission the UI on the right and the large button to begin the scenario appear normal at first but when you hover over them they sort of break, they either become insanely zoomed in or just lines for whatever reason.

Tried the fixes I could find online, that being turning off the steam overlay which didn't work and trying to uninstall the Nahimic service but that didn't exist within the services panel so I am not entirely sure what to do
Dimitris
Posts: 15569
Joined: Sun Jul 31, 2005 10:29 am
Contact:

Re: UI bug

Post by Dimitris »

Hi and welcome,

If possible can we see a screenshot of what you see? Thanks!
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

Of course, here you go
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Dimitris
Posts: 15569
Joined: Sun Jul 31, 2005 10:29 am
Contact:

Re: UI bug

Post by Dimitris »

Right, this is highly likely some other app or process trying to insert an overlay of its own into Command's render loop.

Start shutting down everything else one-by-one and see when the problem goes away (you need to restart Command after each new kill, to allow the change to take effect). Since you already disabled Steam overlays and Nahimic, my next guess would be Discord. See if the exception log (\Logs\ExceptionLog_[date].txt) lists any known "bad processes" in its startup logging.
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

Turned off the discord overlay but sadly that wasn't it. Checked the log files and the only thing that looked our of the ordinary was that I wasn't running the game as administrator, tried that but no change.

Not sure what programs I should be looking for
Nikel
Posts: 2873
Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

The exception log is more informative if you do the following.

In the game Options, General tab, tick the box:

"Log debug information to file (for debugging only)"

Restart the game, and upload the new exceptionlog created after the problem appears.


You may also post your dxdiag file.
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

Seems the setting was already ticked so here is the file.

Where would I find the dxdiag file?
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Nikel
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Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

Another game thread, but it is the same.


https://forums.matrixgames.com/viewtopi ... 5#p4802055
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

Here is the dxdiag file
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Nikel
Posts: 2873
Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

There are Microsoft Edge updates errors.

Perhaps you could update it manually? Webview is used by Command gui.

There is also a Command error, but I do not know what it means.

You are still using B1676 of CMO. You can also try with the last beta.
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

As far as I can see microsoft edge is up to date

Running the Beta sadly did not fix it.

Now that you have mentioned microsoft edge, could my issue be caused by me still running windows 11 23h2?
Nikel
Posts: 2873
Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

Microsoft Edge is updated and Windows 11 is not?

Another thing, it is a MSI computer, Any software installed by MSI like Afterburner?
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

Indeed it is, windows never prompted me to update so I was fine with it.

As far as I can see there is only CPU-Z MSI and MSI center
Dimitris
Posts: 15569
Joined: Sun Jul 31, 2005 10:29 am
Contact:

Re: UI bug

Post by Dimitris »

Can you please try turning off the MSI utilities (and especially the Afterburner one), they are known for inserting their meat hooks everywhere.
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

I deleted CPU-Z MSI and MSI center but that did not fix the issue
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Nikel
Posts: 2873
Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

More ideas:

- There is also a Radeon Overlay, can you disable it if it is not?

- Delete the file "command.ini" in the config folder of the game. A new one will be generated when you restart the game.

- Run the game as administrator.
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

Sorry for the late reply, tried all of the above but it made no difference
Nikel
Posts: 2873
Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

This is trial and error :)


- The XTX graphic card is used by the game, however there is a second one.

The drivers have different dates, why?

The XTX driver date is very recent, January 2026. But there is another one from February.

Try updating the drivers to February 2026 and that both have the same date.

https://www.amd.com/en/support/download ... 0-xtx.html


- Any WebView Caches folder inside the game folder?

Delete it. A new one will be created when you start the game.
Markdegamer
Posts: 13
Joined: Fri Mar 15, 2024 12:40 pm

Re: UI bug

Post by Markdegamer »

The second graphics card would most likely be the integrated graphics.

Updates the drivers and deleted the mentioned folder but no change
Nikel
Posts: 2873
Joined: Tue Mar 24, 2009 10:51 am

Re: UI bug

Post by Nikel »

- But do they have the same driver date?

Restart the computer and post the new dxdiag file.


- Also have you checked in the task manager, any software that is running from startup and that could interfere with CMO?
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