PBEM game turn not getting through to my opponent

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Christolos
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Joined: Wed Apr 23, 2014 10:45 pm
Location: Montreal, Canada

PBEM game turn not getting through to my opponent

Post by Christolos »

My opponent sees on his end that it is still my turn to play, yet I did play my turn and I see from my end that it is my opponents turn to play. The Challenge ID=506226. The turn number = 46 (Dec 30, 1940)

Because I am playing with the Matrix version and my opponent is playing with the Steam version, we cannot rule out whether the problem could be with Steam, so a support ticket was sent there too.

I really hope the turn, or worse, the game, is not lost somewhere in the cyber netherworld.

To the server support people, please help if you can.

Thanks,

C
“Excellence is never an accident. It is always the result of high intention, sincere effort, and intelligent execution; it represents the wise choice of many alternatives - choice, not chance, determines your destiny.”

-Aristotle-
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Hubert Cater
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Joined: Mon Jul 22, 2013 11:42 am
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Re: PBEM game turn not getting through to my opponent

Post by Hubert Cater »

Have you reached out to support@matrixgames.com to see if they can help sort this out?
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