[1900.20] Unable to load save game: Object reference not set to an instance of an object

[Ruinerwarrior]

When trying to load my save game it gets stuck at loading and throws an error popup.
I've restarted this scenario already multiple times and sometimes saves are able to be loaded and than sometimes not, all in all I haven't been able to complete this scenario yet without
this issue popping up at some point. I've done a full clean reinstall yesterday in order to try and fix it but today It again failed.

Campaign: Northern Inferno
Scenario: Opening Moves 07 Aug 1975

[Dimitris]

Can you apply all Windows updates and restart your machine ?

[Ruinerwarrior]

Now I'm unable to start this campaign from the start.
When clicking "Start New Campaign" -> "Load Scenario" it get's stuck with a new "Object reference not set to an instance of an object" error.

[Ruinerwarrior]

Can you apply all Windows updates and restart your machine ?

Just did, made no difference.
I'm still unable to both load the save file or to start the campaign from the beginning.

[Ruinerwarrior]

After failing to load the campaign and stuck on the load screen for a while the game just crashed and shutdown.
I've included the latest logs.

[Ruinerwarrior]

I tried to start some other scenario's as well but all fail to start with Object reference not set to an instance of an object.

[Dimitris]

The exception logs mentions that Command is not running as administrator. Can you set it to run as admin and try again ?

[Ruinerwarrior]

The exception logs mentions that Command is not running as administrator. Can you set it to run as admin and try again ?

I have set it to launch as admin (did also get the popup at startup) but still unable to load either the save file or to start a new scenario.
I did a reinstall without cleaning the steam folder and that also did not work. I can do a full clean install but I have done that yesterday already, that seemed to allow me to start new scenario's but after a while the same issue popped up again.

[thewood1]

Make sure you verify the files in steam. Even an unistall/install can miss things. The verify function fixes a lot of issues in Steam.

[Dimitris]

Try to shut down all other programs and processes (Task Manager is your friend here).

Unfortunately many modern PCs (especially laptops) ship with various gaming-oriented apps that attempt to render overlays on top of the current running full-screen game (sadly this lately includes Discord). This can really mess up Command's rendering pipeline.

[Ruinerwarrior]

Try to shut down all other programs and processes (Task Manager is your friend here).

Unfortunately many modern PCs (especially laptops) ship with various gaming-oriented apps that attempt to render overlays on top of the current running full-screen game (sadly this lately includes Discord). This can really mess up Command's rendering pipeline.

This was the issue, I narrowed it down to Razer Synapse(v1.1.97), if off it will load the save file, if on not.
Seems very strange that something like this can prevent loading a save file though? I would expect issues immediately when starting up CMO if this is hurting
the rendering pipeline?