OK Folks - New stuff in the Store...

Fabs · Post by **Fabs** » Wed Aug 22, 2001 10:41 pm

I have tried to order several items, TOTALLING us$ 817. Everything proceeds swimmingly until I press "process order" and I'm asked to choose a shipping option.

Under that there are three different types of wrapping to choose from, but NO SHIPPING OPTIONS CAN BE FOUND ANYWHERE! <img src="mad.gif" border="0">

Come on, guys, we want to give you our money, just make it easy.

Charles2222 · Post by **Charles2222** » Wed Aug 22, 2001 10:52 pm

I don't think it's occurred to a lot of people that there is now a toll-free number to order at, too, which I would think people would prefer to ordering over the internet.

rich12545 · Post by **rich12545** » Wed Aug 22, 2001 11:05 pm

I'm going over to order the new mc. I understand you will put the stereo sound files on the disk also. Is that correct?

Paul Vebber · Post by **Paul Vebber** » Thu Aug 23, 2001 12:10 am

On shipping options look and see if it tells you that the only option is FedEx for about $27 I believe that is the only option available to Europe.

The Stereo sound files are on the Current Desert Fox CD and will be in the v7.0 Full download.

Rhuin · Post by **Rhuin** » Thu Aug 23, 2001 12:42 am

Paul
I am also getting bounced around in the order page. I have filled out all the info, but am not given an option for shipping. So I pressed complete your order, and get bounced back to review and complete your order. And it says to chose a shipping option, but does not give any options.
I do not want to chose ups as they charge another $21.00 for brokerage fee's. I really want to order the lost victories but untill I can chose the shipping method the store will not let me.
Thanks for your time and patience and all the hard work you guys have done on spwaw.

Paul Vebber · Post by **Paul Vebber** » Thu Aug 23, 2001 12:58 am

We are checking on it - it may well be a glitch in the country checking...

Paul Vebber · Post by **Paul Vebber** » Thu Aug 23, 2001 1:03 am

I checked for Canada and without entering city or mail code info it gave me FedEx $21.00 as the only option (including brokerage fees and duties)

[ August 22, 2001: Message edited by: Paul Vebber ]</p>

RolandRahn_MatrixForum · Thu Aug 23, 2001 2:30 am

Ahem.

I *think* that I have found the error -
All attempts to order it using my registration ended in
"Choose a shipping option"
without a shipping option that could be choosen.

Using the CLICK HERE button to prevent registration led (after putting in the necessary information) to the textline "Choose a shipping option" with the Fed Express-Option.

So, if you are sitting in Europe, don't use the registration and it should work.

Kind regards,
Roland

David Heath · Post by **David Heath** » Thu Aug 23, 2001 3:53 am

Hi

You are correct this is annoying and we have corrected this. No more display boxes.

Originally posted by lnp4668:
Just ordered Lost Victories and coffee mug this morning and order seems to go through ok. The only annoying thing is the dialog box that says "this page contains both secure and non secure item do you want to display the non secure item?" keeps on popping up.

David Heath · Post by **David Heath** » Thu Aug 23, 2001 3:55 am

The store can not update you on your order unless it can get back to you. Every stage of your order is emailed to you so you are kept in the loop.

Originally posted by mao:
I ordered <img src="biggrin.gif" border="0">

A couple of comments, though. I hate to be one of the legions of complainers, but why do we have to register to buy something? everywhere I go it's register, register, register...

$7.50 for UPS shipping?? Seems a bit high...

rich12545 · Post by **rich12545** » Thu Aug 23, 2001 5:34 am

The Stereo sound files are on the Current Desert Fox CD and will be in the v7.0 Full download.

Oh, no.
How about those of us who preordered the DF disk and have such a slow connection we can't do a full 7.0 download? What is so hard about putting those files on the new MC disk?

Paul Vebber · Post by **Paul Vebber** » Thu Aug 23, 2001 5:56 am

They will be on it too. I meant to indicate that since they were already out on the MC, that one could expect them as "standard" part of the game now.

rich12545 · Post by **rich12545** » Thu Aug 23, 2001 6:05 am

Whew.

RAlfons · Post by **RAlfons** » Thu Aug 23, 2001 8:27 am

Same problem here, no shipping option in the price list (=0,00$) and no shipping option to select from, when I hit "Click here to Complete your Order"I end on the very same page <img src="confused.gif" border="0">

Maybe a browser problem? I use OPERA 5.12

Please let me order <img src="biggrin.gif" border="0">

Thanks Alf

RAlfons · Post by **RAlfons** » Thu Aug 23, 2001 8:31 am

Same problem here, no shipping option in the price list (=0,00$) and no shipping option to select from, when I hit "Click here to Complete your Order"I end on the very same page <img src="confused.gif" border="0">

Also can't find the "Process Order" button, Paul mentioned.

Maybe a browser problem? I use OPERA 5.12

Please let me order <img src="biggrin.gif" border="0">

Thanks Alf

RAlfons · Post by **RAlfons** » Thu Aug 23, 2001 8:36 am

Same problem here, no shipping option in the price list (=0,00$) and no shipping option to select from, when I hit "Click here to Complete your Order"I end on the very same page <img src="confused.gif" border="0">

Also can't find the "Process Order" button, Paul mentioned.

Maybe a browser problem? I use OPERA 5.12

Please let me order <img src="biggrin.gif" border="0">

Thanks Alf

RAlfons · Post by **RAlfons** » Thu Aug 23, 2001 8:41 am

Sorry for the triple post <img src="redface.gif" border="0">

Alf

degen · Post by **degen** » Thu Aug 23, 2001 8:50 am

The store worked fine for me. I put my order in for Lost Victories with no problems. I was in and out of the store in about three minutes.

RolandRahn_MatrixForum · Thu Aug 23, 2001 11:17 am

Originally posted by Alf:
Same problem here, no shipping option in the price list (=0,00$) and no shipping option to select from, when I hit "Click here to Complete your Order"I end on the very same page <img src="confused.gif" border="0">

Also can't find the "Process Order" button, Paul mentioned.

Maybe a browser problem? I use OPERA 5.12

Please let me order <img src="biggrin.gif" border="0">

Thanks Alf

I had the same problem like you as long as I used my old data (Logged in with password). When I used the Option to order it without loggin in (and without using my already registered data) I got the Option to use FedExpress.

Hope this helps,

Roland

ubertechie · Post by **ubertechie** » Thu Aug 23, 2001 12:24 pm

<img src="mad.gif" border="0"> okay - i have tried to buy this being both logged in and not logged in and i cant do it - and now i am cross .....
Please someone help me - someone from matrix mail me please[url=mailto:bc@vavo.com]bc@vavo.com[/url] and help me sort this out ...
Thanks
Uber