ORIGINAL: Mr.Frag
IBM is NO help....
Hahaha ... they have entire teams of people for Tivoli ... what help do you need?
Well, we doing a product evaluation, trying to install the base monitoring packages and add two custom monitors for our financial settlement package to see how useful Tivoli could be to us. But the installation fails. Standard IBM to and fro:
1) Is the latest Framework stable? Yes
2) Can we install the Evaluation copies we download from IBM? Yes.
3) Are there any known problems? Not if you follow the installation instructions.
4) And if we have installations problems can you help? Only if you purchase a support contract.
Ugh!!!!