If you are having SOUND crashes...

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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
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If you are having SOUND crashes...

Post by Erik Rutins »

Please contact me at erikr@matrixgames.com if you have some time and the inclination to help us resolve the sound crash issue today.

Also, if you had sound crashes: Did turning animations off help at all, or was renaming the sound directory the only way to solve the problems you were experiencing?

Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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User avatar
Erik Rutins
Posts: 39680
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: If you are having SOUND crashes...

Post by Erik Rutins »

Thanks to all who responded and volunteered. Your feedback was helpful and we will continue to contact some of you to help us test fixes for this issue since it cannot be duplicate on any of our testing and development systems.

It looks like we will be working on this one over the weekend, so please continue playing with the renamed sound directory workaround until we resolve it. Thanks for your help and patience.

We should be releasing a patch for the 772 crash and Tutorial crash issues tonight.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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