Help! Can't buy game!

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tobamore
Posts: 22
Joined: Thu Oct 26, 2000 8:00 am
Location: UK

Help! Can't buy game!

Post by tobamore »

I have tried to buy the game online now 7 times using 3 different credit cards and a switch card over 2 days through the US and UK sites and failed. I want this game, but it seems you don't want to sell it to me! Please can someone help me out here?

PS the most common error message is 30024002 - 0

mtia
#
T.

PPS I have alsop posted this in other forum in order to increase my chance of help, hope that isn't annoying anyone. [:)]
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Erik Rutins
Posts: 39698
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Help! Can't buy game!

Post by Erik Rutins »

Tobamore,

Please e-mail me at support@matrixgames.com so that we have your e-mail address and can start working with you to figure out what's happening. Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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Skullguise
Posts: 5
Joined: Fri Jul 09, 2004 2:58 am

RE: Help! Can't buy game!

Post by Skullguise »

I have tried ordering the game 2 times now.
Each time I get the following message.

_______
Thank you, we have received your order and we are currently
processing
your request. Please do not resubmit your order or you may incur
additional charges on your credit card. You will receive an email
indicating the status of your order upon the completion of our order
processing.



(Error Number: 30030083 - 0)

__________



And NO email confirmation.
I can not download the game because it says there is no information for my order at this time.


EDIT - I just got an E-mail confirmation the next day. Downloading now. Agravating error though.
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