Downloading issues

[Marc von Martial]

Digital River has a customer support department , but please keep in mind that this is a holiday weekend in the USA.

[Zubnik]

Thanks to everyone who provided feedback on the download process!

I finally downloaded Download Accelerater and was able to successfully get the game.

However, I can only run the game in diagnostic mode from msconfig, but so far at least I can play!!!!!

[:'(]

[herbieh]

This probably is a silly question.
I paid my dollars, download and CD on demand
No way Im going to get a download on my connection, it said at least 24 hrs, so Im not going down that path(I admit to not being computer savvy for all the stuff you guys are talking abaout)
So , how long to actually get the CD here in Ausssie land, do I have to ask for it or is it already coming?

Man you guys have done well.
Im excited!!!

[m10bob]

Herbieh....On the post for purchase,it indicated a cd will be cut for each individual purchase and sent within 10 days..I assume location has no bearing??[:D]

ORIGINAL: herbieh

This probably is a silly question.
I paid my dollars, download and CD on demand
No way Im going to get a download on my connection, it said at least 24 hrs, so Im not going down that path(I admit to not being computer savvy for all the stuff you guys are talking abaout)
So , how long to actually get the CD here in Ausssie land, do I have to ask for it or is it already coming?

Man you guys have done well.
Im excited!!!

[wmiller159]

ORIGINAL: m10bob

I am experiencing this exact problem..In one of wmiller159's later threads,he indicated he resolved his issue by downloading thru Mozilla..I just tried that as well,still getting error#12.....Does anybody have that elusive phone number for customer service??..I doubt anybody will be there today,but I fist tried to elicit a response nearly 2 days ago??
Does Digital River have a "customer service" department??[&:][&:][&:]

ORIGINAL: wmiller159

I'm having problems downloading the file. I get to about 8% downloaded and IE stops responding. I have to shut IE down in task manager, then start over. Now, it won't even start the download. If I left click on begin download now I get this message= The number of downloads you have attempted indicates you are having difficulty receiving your file. Please contact Customer Care for assistance in receiving your product.

Message Number: 12

If I right click and choose save as I get = Internet Explorer was not able to open this internet site.

Any Ideas?

Call 952-646-5257. They can reset your download status. If you have too many download attempts, they will block you from making anymore. Ask them to reset your download status, and try using mozilla or netscape.