Just purchased

Starshatter: The Gathering Storm extends the classic space sim by combining fighter and starship combat in a single dynamic campaign game.
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WYBaugh
Posts: 158
Joined: Mon Jul 05, 2004 7:50 pm

Just purchased

Post by WYBaugh »

H to the Admins,

I just purchased Starshatter and when ordering I went too fast and left the physical CD order selected. Is there anyway that I can cancel that portion of the order to refund the $10?

Thanks,

Bill
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whammo11224
Posts: 39
Joined: Sat Jul 03, 2004 12:55 am

RE: Just purchased

Post by whammo11224 »

Check with the "support" people. That almost happened to me as well. That should be changed, I think it's done on purpose. That option shouldn't even be included in the order page.

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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Just purchased

Post by Erik Rutins »

Whammo,

Unfortunately, if we took it off an equal number of folks would complain. You might be amazed how many people have removed it and then written us to ask us why they haven't received a CD.

Bill,

Please e-mail us at support@matrixgames.com and we'll see what we can do. Thanks.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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