No Game

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Lawyerboy
Posts: 14
Joined: Sat Mar 27, 2004 6:14 pm

No Game

Post by Lawyerboy »

This probably does not qualify as a technical question but since I am unable to boot up the game because I havent received the disk maybe it does. I ordered the disk on 3 July. My card was billed. Still no disk. I have gone round and round on the Email complaint whirligig until I am ill. Now I have no answer AND still no disk. Is there a carbon based life form that I could discuss this problem with???? Question? If a bomb falls on Clark Field and you have no disk to boot up does the bomb still fall???

Annoyed in Nebraska[:@]
David L. Kimble
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2Stepper
Posts: 948
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Location: North Burbs of Omaha
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RE: No Game

Post by 2Stepper »

ORIGINAL: Lawyerboy

Annoyed in Nebraska[:@]

I take it you didn't want to go with the digital download? I'm in Nebraska also and have been all over the game for nearly a month now. Gotta be someone that can help I'm sure.
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Marc von Martial
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Location: Bonn, Germany
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RE: No Game

Post by Marc von Martial »

ORIGINAL: Lawyerboy

This probably does not qualify as a technical question but since I am unable to boot up the game because I havent received the disk maybe it does. I ordered the disk on 3 July. My card was billed. Still no disk. I have gone round and round on the Email complaint whirligig until I am ill. Now I have no answer AND still no disk. Is there a carbon based life form that I could discuss this problem with???? Question? If a bomb falls on Clark Field and you have no disk to boot up does the bomb still fall???

Annoyed in Nebraska[:@]

Please drop an email with your oder number to support@matrixgames.com. We´ll handle this.
Lawyerboy
Posts: 14
Joined: Sat Mar 27, 2004 6:14 pm

RE: No Game

Post by Lawyerboy »

I sent the E-Mail. Hope you can help before the war is over. Thanx
David L. Kimble
Lawyerboy
Posts: 14
Joined: Sat Mar 27, 2004 6:14 pm

RE: No Game

Post by Lawyerboy »

Reship notice received this AM. Thanx again. I would tell you that I was now a customer for life but then I already was one.
David L. Kimble
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Erik Rutins
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Location: Vermont, USA
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RE: No Game

Post by Erik Rutins »

David,

Thanks, glad to hear it's worked out. I hope the second one arrives!

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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TheHellPatrol
Posts: 1588
Joined: Fri Jul 02, 2004 9:41 pm

RE: No Game

Post by TheHellPatrol »

ORIGINAL: Erik Rutins

David,

Thanks, glad to hear it's worked out. I hope the second one arrives!

Regards,

- Erik
Hey??? How come i never got a "re-ship" notice? Should i be worried, Erik? I'm "still" waiting and yes you and Marc have contacted me but i haven't received/heard anything.29 days...
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A man is rich in proportion to the number of things he can afford to let alone.
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me109k
Posts: 25
Joined: Mon Jul 19, 2004 10:47 pm

RE: No Game

Post by me109k »

ive been waiting since 7/2

im worried too i cant just keep waiting around
i think the people at matrix are going to have to have some answers
about the CD delays
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