MCLV arrived!

AC · Post by AC » Thu Jan 03, 2002 2:27 pm

This morning the postman delivered my MCLV here in northern Italy. According to Fedex tracking, it had been sent on December 31st. So, it took not even 3 days to arrive. Seems that from Desert Fox times you guys at Matrix have made a huge progress in getting your products quickly to the customers! Thanks and compliments!

AC

AlvinS · Post by **AlvinS** » Thu Jan 03, 2002 6:08 pm

Thats fast. I live in the U.S. and my MCLV was shipped on the 28th of december and is due to arrive on the 7th of January. Go figure. <img src="wink.gif" border="0">

AlvinS

Valoche · Post by **Valoche** » Thu Jan 03, 2002 7:57 pm

Fortunately the delivery is quick, the price of this delivery is more expensive than the game and I'm living in Quebec

The last victory is the last campaign for me.
This price is a disgrace !!!

<img src="mad.gif" border="0">

richmonder · Post by **richmonder** » Fri Jan 04, 2002 12:45 am

3 days across the ocean. Unbelievable. Here I got the message Dec 29th, delivery to be 9th Jan.

What a crock. UPS = lame.

Mark Ezra · Post by **Mark Ezra** » Fri Jan 04, 2002 12:57 am

Drinking coffee from my brand new Matrix Coffee Mug and loading "Lost Victories". Delivered on time. Matrix has always shown a high degree of Customer Service. During the first spat of Growing pains they worked night and day to solve the problems and learned from the mistakes. Was I surprized to see that my order was dispatched without a hitch. No. I never gave it a thought. I have see how much Matrix cares for their games and their gamers. If you are new to Matrix let me assure you: These guys are just as great as their games!

RolandRahn_MatrixForum · Fri Jan 04, 2002 1:00 am

Originally posted by Valoche:
Fortunately the delivery is quick, the price of this delivery is more expensive than the game and I'm living in Quebec

The last victory is the last campaign for me.
This price is a disgrace !!!

<img src="mad.gif" border="0">

Well, also I'm just in my 3rd scenario (still June 22nd [!]), I think that MCLV is worth every cent I paid.
Even if I would have paid the full shipment costs it would still have been worth while.
However, I do agree with you that it is a disgrace to pay more for the shipment than for the CD....
But if this results in purchasing no more items from Matrix, then something has gone wrong.
My suggestion:
Wait until Combat Leader or Close Assault are published and place an order for several items at one time.
Or find someone in the US who will send it to you.
Or find someone in Canada who organises a group order or organise a group order.
Have you looked for Chips&Bits? They sell MCs for $29.99 (also I'm not sure about it nor did I know the shipment costs of chips&bits).

Kind regards,
Roland

U235 · Post by **U235** » Fri Jan 04, 2002 6:07 am

Must be an East Coast thing (USA), my copy is not suppose to arrive until the 9th too. <img src="tongue.gif" border="0">

Randy · Post by **Randy** » Fri Jan 04, 2002 6:34 am

I just got my MC as indicated by UPS on 12/28. I think part of the reason we get it so soon on the West coast is that it is shipped from the San
Francisco area. Now if I can figure how to load it with that error. I just might buy the WT Campaign now so I can load them all in order w/o messing things up. Well worth the wait!! Good New Years gift.

Redleg · Post by **Redleg** » Fri Jan 04, 2002 8:43 am

Received LVMC today - right on schedule. West Coast.

tracer · Post by **tracer** » Fri Jan 04, 2002 11:10 am

Originally posted by U-235:
Must be an East Coast thing (USA), my copy is not suppose to arrive until the 9th too. <img src="tongue.gif" border="0">

Yeah, they're coming via UPS ground from CA, so west coast gets em pretty much next day. Mine left 'North Bay Hub' on 12/29 and is scheduled to arrive the 7th.

Randy · Post by **Randy** » Fri Jan 04, 2002 12:02 pm

Tracer, the UPS ground route might be why some of the guys in Europe are even getting them before you Easterners are.

richmonder · Post by **richmonder** » Fri Jan 04, 2002 8:20 pm

Just watched a report last night about how FedEx and UPS are raising shipping rates a good bit to compensate for the economic dip. Well, I am thinking USPS from here on out, guys. Is it possible for Matrix to do that? Plus, they also wORK ON SATURDAYS! Criminey!

Charles2222 · Post by **Charles2222** » Fri Jan 04, 2002 10:50 pm

I would imagine, that if you want your customers to get their shipments quickly Christmas releases don't work very well. Just think of all those holidays those postal services had. Add to that the propensity of people going on vacations, so that their high volume of mail has even less attendants.I don't know about the postal services, but with the company I work for everybody and their dog is off on vacation from 12/24-1/02.

Seriously, in IS, we have so many people take off, without management stepping in, that we literally have nobody to call in a number of instances because the primary contact and all of their secondaries have all taken off. What perpetuates this problem even more is if you're one of those poor saps that didn't take off that period, you're going to be so overwhelmed that you're likely to try to make sure that next time you're not the one left behind.

[ January 04, 2002: Message edited by: Charles_22 ]</p>

Red Baron · Post by **Red Baron** » Sat Jan 05, 2002 2:11 am

Just got my copy to day! So now here i´m sitting in my best chair, layed back style with my new cap and t-shirt, smokin on my best cigar and no way i will be in any kind of modest corner..THIS IS THE BEST WARGAME EVER and LV is without any doubt a Campaign that will keep a lot of grognards glued to the screen for some time! <img src="biggrin.gif" border="0"> At least i will <img src="wink.gif" border="0"> Thanks Matrix.
The only drawback is that Fedex charged me extra before they where willing to deliver the parcel 20$!! and on top of that the stupide Danish Tax system charged me an additional 30$..So all in all this CD and T-shirt+Cap, has cost me 110$!! Well, nothing in this life comes for free, but in the future i hope that Matrix finds a way to distribute their products overseas in another fashion. I for one will do what ever i can to support such a development, at least in Scandinavia..feel free to contact me <img src="smile.gif" border="0">
Regards..Michael

Steve Wilcox · Post by **Steve Wilcox** » Sat Jan 05, 2002 3:16 am

Woohoo! My MCs arrived in Victoria, BC, Canada late this morning, delivered by a kinda cute FedEx girl. The Canadian government charged $17.53 as an additional bonus cost for delivery, but I was expecting some extra miscellaneous charges, so all is well, and definitely worth it. Thank you Matrix!