Thanks

Post bug reports and ask for tech support here.

Moderators: wdolson, Don Bowen, mogami

Post Reply
hallen
Posts: 5
Joined: Wed Jul 07, 2004 8:04 am
Location: Trowbridge, Wiltshire, UK

Thanks

Post by hallen »

Not sure the best place to post this, and maybe it won't interest most people but we don't always hear the happy endings only the problems, so......
I just wanted to say a very public thanks to Marc at Matrix Support for sorting my WITP duplicate order issues. I wanted to say thanks in the forums because I can honestly say the Matrix support went above and beyond the call of duty.
These guys work really hard for their customers and I'm genuinely impressed.
Thanks
User avatar
rogueusmc
Posts: 4583
Joined: Sun Feb 08, 2004 6:21 pm
Location: Texas...what country are YOU from?
Contact:

RE: Thanks

Post by rogueusmc »

Has it been a most excellent adventure?...[:D]
There are only two kinds of people that understand Marines: Marines and the enemy. Everyone else has a second-hand opinion.

Gen. William Thornson, U.S. Army

Image
hallen
Posts: 5
Joined: Wed Jul 07, 2004 8:04 am
Location: Trowbridge, Wiltshire, UK

RE: Thanks

Post by hallen »

It certainly was!
I cannot describe how fantastic Matrix customer support is, especially when the fault lay entirely with Digital River whose customer support amounted to 'all sales are final.'
User avatar
Feinder
Posts: 7188
Joined: Wed Sep 04, 2002 7:33 pm
Location: Land o' Lakes, FL

RE: Thanks

Post by Feinder »

"Be excellent to each other!"

[:D]

-F-
"It is obvious that you have greatly over-estimated my regard for your opinion." - Me

Image
User avatar
rogueusmc
Posts: 4583
Joined: Sun Feb 08, 2004 6:21 pm
Location: Texas...what country are YOU from?
Contact:

RE: Thanks

Post by rogueusmc »

I thought someone had to get it...[:D]
There are only two kinds of people that understand Marines: Marines and the enemy. Everyone else has a second-hand opinion.

Gen. William Thornson, U.S. Army

Image
Post Reply

Return to “Tech Support”