Digital Download and Retail Release Info

[2gaulle]

again the poor Canadien are considering Stupid by americain.

dowload price:
US price 39.9 us$
Canadien Price 49.9 Ca$

that 25%[:@][:@][:@][:@]

at amazon.ca the price is 39 ca$

thank again for your loyal Canadian customer!
[:@][:@][:@][:@][:@][:@][:@][:@][:@]

[2gaulle]

not better for Europeen are there is nothing in the store

[vlale]

>>Erik, you weren't kidding. I got 1.17mb/sec on my download....screaming fast! Hard to find fault downloading 463mb in
>> 5 minutes.


Odd, my file only shows 428mb, maybe its to make up for a 20k/s dl rate [:D]

Kind regards,


Rasmus

[Erik Rutins]

2gaulle,

ORIGINAL: 2gaulle
again the poor Canadien are considering Stupid by americain.

dowload price:
US price 39.9 us$
Canadien Price 49.9 Ca$

that 25%[:@][:@][:@][:@]

at amazon.ca the price is 39 ca$

thank again for your loyal Canadian customer!
[:@][:@][:@][:@][:@][:@][:@][:@][:@]

We have no control over Amazon's prices. We set our prices for GGWaW based on the same formula we use for our other games. We update around once every quarter with the latest actual currency exchange rates.

Amazon is free to charge whatever they want for the retail boxed copies they sell, but I fail to see how them under-pricing us has anything to do with our opinion of Canadians (which is excellent, might I add).

If a retailer in Europe decides to undersell our download price, will that indicate that we have a poor opinion of Europeans?

Seriously, we've been up front all along - the download would be priced the same as retail ($39.99 or equivalent) and we have done exactly what we said we would do in our pricing.

Regards,

- Erik

[Erik Rutins]

ORIGINAL: 2gaulle
not better for Europeen are there is nothing in the store

Per my pinned post, the cache is still clearing so it will show up for some and not for others depending. Within an hour, it should show up for all. We have made it live for ALL stores, not just US and it will show up shortly.

Regards,

- Erik

[Marc von Martial]

Erik of course you´re wrong [;)]

The general consensus these days is first bitch, then read, then think (some skip the thinking though and go right back to bitching).

[Becket]

Dammit, no quoting text from someone on my block list. [:D]

[IDrinkBeer]

ORIGINAL: Marc Schwanebeck

Erik of course you´re wrong [;)]

The general consensus these days is first bitch, then read, then think (some skip the thinking though and go right back to bitching).

Actually, since the game is now available we have to move to the next logical step in the whining ( aka. bitching ) process. [:D]


This current step will be followed by:

"Where's the damn patch??"

which in turn is followed by:

"How come you didn't fix my specific bug??"

Lather, rinse, repeat, ad nausea....

Just face it, no matter what you do there will be those whose job it is to complain, and complain, and complain....

[:D][:D][8|]

[Erik Rutins]

Marc, et. al.,

It's to be expected that when anticipation is high and a release is imminent, some folks get a bit touchy. With that said, I would ask everyone to please Read and Think before you comment. Thanks.

Regards,

- Erik

[2gaulle]

[/quote]

The general consensus these days is first bitch, then read, then think.

Normal we are in Bush world.

Amazon is free to charge whatever they want for the retail boxed copies they sell, but I fail to see how them under-pricing us has anything to do with our opinion of Canadians (which is excellent, might I add).

We set our prices for GGWaW based on the same formula we use for our other games. We update around once every quarter with the latest actual currency exchange rates

a) the true conversion is 48.8 not 49.9.

b) when it will be at eb game it will between at 39 and 49.
as for all pc game, price are generaly the same in canada and USA.

Usual duscution since at least one year!

[Erik Rutins]

2gaulle,

Please don't bring politics into this, it has nothing at all to do with this discussion.

Again, we do not control any pricing by any retailers. If they would like to charge you less for the boxed copy than we do for the download, we are happy as long as they are happy. There's nothing wrong with ordering from them instead. Our digital download price for this product will remain as it is, as it was announced before release and as was expected. We have followed this pricing model with all our download games to try to minimize some currency fluctuations for both us and our customers.

Sometimes it's $1 off to our advantage, sometimes it's $1 off to your advantage. I should point out that in many areas of the world this is better than retail pricing. Many large game companies sell a game for $29.99 in the US and then sell it for 29.99 Euros as well. There is a marketing basis for this in perceived value, but our goal is to be as fair as possible to all of our customers.

Regards,

- Erik

[2gaulle]

Please don't bring politics into this, it has nothing at all to do with this discussion.

don't like more Marc insult.

Sometimes it's $1 off to our advantage, sometimes it's $1 off to your advantage.

.

sorry false, it's allwais in your advantage.
1$ is nothing it's only a honesty

[Erik Rutins]

2gaulle,

If you want to continue this discussion, please e-mail me at erikr@matrixgames.com.

I have personally seen the advantage be in the customer's favor for periods in between updates, based on currency fluctuation. Again, please take this to e-mail if you want to continue as it is becoming a debate rather than having anything to do with helping customers who are seeking info on the release.

Regards,

- Erik

[Marc von Martial]

ORIGINAL: 2gaulle

Please don't bring politics into this, it has nothing at all to do with this discussion.

don't like more Marc insult.

Which insult? If you want to discuss it, you have my email, from our "PBEM" discussion.

[Kelm]

Just my "little" opinion about this.

I dont' think that 29.99€ is an expensive price for a game like that. I'am a french player, and in France, a (new) game usual price in store is about 45€ and 55€. So for me i dont see where is the problem...

BTW, thanks for this game.

[John Gault]

I get this error message after I have added game to my cart and clicked secure order (or whatever):



There are no items in your shopping basket.

If you were attempting an order, please note that browsing outside of the online store can sometimes clear the items from your shopping cart.
Please add your items to the cart and try again.

To add items to your shopping cart, you must enable cookies.
The ordering process requires a cookie to be set on your computer to provide access to our secure server for processing your credit card transaction, downloading software, and checking the status of your order.
To enable cookies, please reference your browser's help section.

(Error Number: 30033010 - 0)


I have cleared my casche and now it won't take my cash!

What is up?

[Erik Rutins]

John,

Please e-mail me at erikr@matrixgames.com. We'll need more info, such as order number and which store you were using. We'll follow up with DR to find out why it's not happy with you. I'm seeing lots of successful orders go through, so this is not a general issue.

Regards,

- Erik

[Erik Rutins]

I thought those of you waiting for the retail release might want to see what's included. I've scanned in the contents of my sample retail copy for you to have a look. In my opinion, it's worth the wait. The box came out looking beautiful, the manual is 128 pages, including the covers and is comprehensive, legible and well organized (in my opinion). The full color CD looks great and the sleeve includes your serial number on the back. Finally, you get a copy of our nifty new full color Winter 2005 catalog, which includes info and screenshots on pretty much every game in our line-up.

Anyway, here's a scan of the box and contents just laid out on my scanner.

[Marc von Martial]

Man Erik,

your scanner needs a calibration, LOL [;)]

[Erik Rutins]

Marc,

Yes, I agree. [8D]

Regards,

- Erik