Incorrect CD registration Key?

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ratster
Posts: 133
Joined: Mon Jan 21, 2002 10:00 am
Location: PA
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Incorrect CD registration Key?

Post by ratster »

I picked this up at EB the other day but havent had a chance to install untill today. The CD key serial number printed on the sleeve is apparently incorrect (invalid serial number response). I've tried typing it with dashes, without, with spaces, without etc, there are no letters all numbers so no lowercase/uppercase issues... anyway what now? I'd hate to think I just bought a 40 dollar coaster.
" If it be now, tis not to come: if it be not to come, it will be now; if it be not now, yet it will come: the readiness is all"

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Scott_WAR
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Joined: Thu Feb 24, 2005 12:27 pm

RE: Incorrect CD registration Key?

Post by Scott_WAR »

4 digits then a dash, repeat.

should look like this xxxx-xxxx-xxxx-xxxx
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Erik Rutins
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RE: Incorrect CD registration Key?

Post by Erik Rutins »

ratster,

Please e-mail your serial number to support@matrixgames.com and we will work with you to find out what the problem is.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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ratster
Posts: 133
Joined: Mon Jan 21, 2002 10:00 am
Location: PA
Contact:

RE: Incorrect CD registration Key?

Post by ratster »

I was inspired to go back and try it again, and it worked! Must have missed a dash or added a space or something last time. I think I need a bigger monitor or better eyes hehe, I'm used to running in 800X600 (17" monitor), at 1024X768 things are mighty small. Thanks guys!
" If it be now, tis not to come: if it be not to come, it will be now; if it be not now, yet it will come: the readiness is all"

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Scott_WAR
Posts: 1020
Joined: Thu Feb 24, 2005 12:27 pm

RE: Incorrect CD registration Key?

Post by Scott_WAR »

Good to hear. Have fun. Any more questions, just ask here. Lots of people willing to help.
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