Hello Digital River\Matrix Games re: order 101639294

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asdf12
Posts: 71
Joined: Tue Aug 14, 2001 8:00 am

Hello Digital River\Matrix Games re: order 101639294

Post by asdf12 »

Ordered on July 2nd. Why has this order not been sent? Its still pendind shipment! Please respond.
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Marc von Martial
Posts: 5292
Joined: Thu Jan 04, 2001 4:00 pm
Location: Bonn, Germany
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RE: Hello Digital River\Matrix Games re: order 101639294

Post by Marc von Martial »

Write to support@matrixgames.com with your order number in the email please.
asdf12
Posts: 71
Joined: Tue Aug 14, 2001 8:00 am

RE: Hello Digital River\Matrix Games re: order 101639294

Post by asdf12 »

UNBELIEVABLE!!! I checked on the order status of my order and it has been canceled. After several emails to both Matrix and Digital River this issue has still not been resolved!
Its wasting my time and has become another unwanted irritant. Advise.

Lorraine Tremblay
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Erik Rutins
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Location: Vermont, USA
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RE: Hello Digital River\Matrix Games re: order 101639294

Post by Erik Rutins »

I'm sorry, this has me quite confused as well - did you e-mail us and get a reply from Marc? Please e-mail me at erikr@matrixgames.com with any copies of the e-mail communications you've received from us and DR and I'll sort this out.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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