decompression error

[cato13]

ive downloaded and am now tryin to install COG but i keep getting these errors when installing. ive recently reinstalled windows so maybe im missign some file

help

[Marc von Martial]

What exactly is the error message?

[cato13]

C:\Matrix Games/Crown Of Glory\autorun.exe
a decompression error has occured no.7

File CRC mismatch - Data integrity error

[cato13]

anyone?

[Marc von Martial]

Sounds like a not finished or corrupted download, repsectivly a corrupted installation. Please verify the file size you download with this one here: 415 MB.
In case of a corrupted installation please uninstall and reinstall, make sure you do not run any kind of virus scanner or security applications while you install as these can interfere with the installation process.

You can retrieve the download link at any time (up to 30days from date of order).

Please go to our E-Store and click on "Store FAQs" , there check the "I need help downloading." link. Or go to www.findmyorder.com and enter your order number and password.

If you have troubles downloading large files then we suggest you use a download client like "Stardownloader" available for free from www.stardownloader.com . It will let you resume disconnected or broken downloads. You can even pause them and resume them whenever you want.

[cato13]

file size is fine. could it be some kind of extaction error?