No pdf manual with the download game ?!!

Post bug reports here.

Moderator: MOD_TitansOfSteel

Post Reply
PDiFolco
Posts: 1195
Joined: Mon Oct 11, 2004 8:14 am

No pdf manual with the download game ?!!

Post by PDiFolco »

Hi,
Just bought and dled the game, and there's no pdf manual... My "manuals" ToS folder only has a pdf catalog and an Origins reg form.
Could you please provide me one via email (addy in profile) ? I'm not totally lost because I'bve played the previous free ToS game but yet, I want a manual ! [:-]
Regards
PDF
LarkinVB
Posts: 1501
Joined: Tue Oct 09, 2001 8:00 am
Location: Germany
Contact:

RE: No pdf manual with the download game ?!!

Post by LarkinVB »

I did forward your request to support@matrixgames.com

I hope they can help you.



PDiFolco
Posts: 1195
Joined: Mon Oct 11, 2004 8:14 am

RE: No pdf manual with the download game ?!!

Post by PDiFolco »

LarkinVB,
Thanks for the help, but I've hoped *you* had a manual file to send to me ! [:'(]
PDF
LarkinVB
Posts: 1501
Joined: Tue Oct 09, 2001 8:00 am
Location: Germany
Contact:

RE: No pdf manual with the download game ?!!

Post by LarkinVB »

It's their job to fix the problem. I faintly remember I tested the digital download and it was complete. I'm not allowed to hand out the manual without proof of purchase.
PDiFolco
Posts: 1195
Joined: Mon Oct 11, 2004 8:14 am

RE: No pdf manual with the download game ?!!

Post by PDiFolco »

ORIGINAL: LarkinVB

It's their job to fix the problem. I faintly remeber I tested the digital download and it was complete. I'm not allowed to hand out the manual without proof of purchase.
Ok, I'll wait for Matrix to wake up... No problem to send you proof of purchase though [;)]
PDF
PDiFolco
Posts: 1195
Joined: Mon Oct 11, 2004 8:14 am

RE: No pdf manual with the download game ?!!

Post by PDiFolco »

Issue solved .. In fact there *is* a pdf manual installed, but as it is in a "docs" subdir and not in the "manuals" subdir, the matrix launch screen and the game don't find it !!
[:'(]
PDF
User avatar
Erik Rutins
Posts: 39772
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: No pdf manual with the download game ?!!

Post by Erik Rutins »

Hi,

I can confirm that it ended up in the /docs folder - so the manual PDF is there in the installation, but not in the expected location. I'll be updating the download file and also posting the manual to the Members' Club for registered owners, to help reduce any future confusion.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post Reply

Return to “Tech Support”