Clean Uninstall

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DarkkOrbit
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Joined: Mon Sep 13, 2004 4:01 am
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Clean Uninstall

Post by DarkkOrbit »

I've had Starshatter since it was first released. Since installing the last update (May 2005), I haven't been able to play the game at all. I get as far as accepting a mission, and the screen freezes in a wigged-out graphic outside a carrier. I have to ctrl+alt+del to get out of it.
I've tried uninstalling and re-installing many times, but the problem persists. I'd like to know how to do a total uninstall -- I want every last trace of the game removed from my system so I can start all over again from scratch with an earlier version.
Thanks in advance for any help.
P.S. I'm running Windows XP Home, 768 Mb RAM, G-Force FX5200.
Ninety percent of everything is stupid.
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Erik Rutins
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RE: Clean Uninstall

Post by Erik Rutins »

Sorry, didn't see this post when it first went up. We do check all support forums at least once a week, but the best way to reach us via support@matrixgames.com.

See my reply to you in the other thread.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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