Thanks for Nothing

[DarkkOrbit]

I believed in you. I even like the music, except I can't hear it anymore because your game doesn't work. All I asked for was a way to remove the game from my system so I could re-install it. Evidently that was too much to ask for.
Surprise! I'm a journalist for AP and UPI. Guess what rating you're gonna get for customer service and overall system performance? If I were you, I'd sell my stock.

[vijil]

someone needs anger management classes.

[DamoclesX]

1. Your a journalist and you post like this?
2. Your a journalist and you post like this?

[AncientAngel]

hmmm, all that should be left after an uninstall is folders and its substructure. Right click and Delete and you should be good to go.

[Bodhi]

ORIGINAL: DamoclesX

1. Your a journalist and you post like this?
2. Your a journalist and you post like this?

You're obviously not a journalist. [;)] [:D]

[DarkkOrbit]

Thank you. That was going to be my next move, but I wanted some feedback first.

*whoops* That was meant for AncientAngel.[;)]

[Erik Rutins]

DarkkOrbit,

ORIGINAL: DarkkOrbit
I believed in you. I even like the music, except I can't hear it anymore because your game doesn't work. All I asked for was a way to remove the game from my system so I could re-install it. Evidently that was too much to ask for.
Surprise! I'm a journalist for AP and UPI. Guess what rating you're gonna get for customer service and overall system performance? If I were you, I'd sell my stock.

Could you post some more details? The game does include an uninstall, which will remove all of the default installed files and all registry entries. However, added files from patches and saved games will not be removed, but all you have to do is delete the remaining file folder.

Did you try to contact us before now? Our support e-mail address is support@matrixgames.com and questions there are generally answered within 24 hours.

Regards,

- Erik

[DarkkOrbit]

Thank you for your reply, and I apologize for the outburst. I'm sure you know all too well how unbelievably frustrating these issues can be. I've worked with computers for almost 30 years, and they still have the ability to confound me.
I'll send more details in an e-mail.
Regards,
Jack (aka DarkkOrbit)