New Update Issue

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JuanMi
Posts: 1
Joined: Fri Feb 24, 2023 9:08 am

Re: New Update Issue

Post by JuanMi »

Hola/Hello.

My version of Windows is Win-7- Enterprise.

When updating to version 6.1.7601.65536 I see that the screen where the map and game units should appear appears in "gray" (first img).

I also see that the program does not manage the screen well since hiding the RIGHT SIDE INFORMATION PANEL, does not restore (repaint) the map screen correctly. :o (first img)
The same thing happens with the message window (second img), :roll: which when minimized leaves a trace on the map screen (third img).

In order to see the "clean but gray" :roll: map screen, I have to minimize the C:MO and then maximize it again.... :cry:

log file "ExecptionLog_xxxx_xx_xx"

Successfully loaded Sim Configuration.
Discovering DPI
DPI_scale = 0
DPI registry setting, HKEY_CURRENT_USER\Control Panel\Desktop\LogPixels:96.
Showing splash screen.
Loading splash image
Splash image loaded
Client.Initalize
Initialization started.
Starting initializing Sim Core.
Successfully started database scan.
Loaded terrain grids (BGD).
Successfully created Sim World.
Done initializing Sim Core.
Successfully initialized Sim Core.
Successfully loaded Lua UI Handlers.
Successfully created new game.
Successfully set database hash value.
Successfully completed Set Current Scenario.
Successfully initialized Lua.
Successfully cached map symbols.
Successfully created new scenario.
Initialization completed.
Wait for terrain to load.
Terrain loaded.
Starting loading MainForm.
Configured MainForm working area
License: Command full version
Configured range ring colors
Loaded Reference Points Color, Plotted Course and Waypoint Color
Done loading MainForm.
Calling MainForm_Shown.
Populated CanalList.
Added World Window panel.
Built database list.
Preparing Wold Window.
Preparing Wold Window done.
Prepared Wold Window.
Calling MainForm_Shown: Show window.
Closed splash screen.
Showed Start Game window.
Finished MainForm_Shown.
DXNTRACE-INIT: Initializing DX11 renderer.

DXNTRACE-INIT: Exception initializing DX11 renderer.
18/10/2023 15:44:10


-- B1328.10a -- No se puede encontrar el punto de entrada denominado 'CreateDXGIFactory2' en el archivo DLL 'dxgi'. -- Scen : -- DB : --

Exception: No se puede encontrar el punto de entrada denominado 'CreateDXGIFactory2' en el archivo DLL 'dxgi'.
Stack Trace: en DirectN.DXGIFunctions.CreateDXGIFactory2(DXGI_CREATE_FACTORY_FLAGS Flags, Guid riid, Object& ppFactory)
en DirectN.DXGIFunctions.CreateDXGIFactory2[T](DXGI_CREATE_FACTORY_FLAGS flags)
en gYCKqXT5IUWwkIX0JjWV.lOxg5KES11L(DXGI_CREATE_FACTORY_FLAGS , gYCKqXT5IUWwkIX0JjWV )
en DXRenderer.Main.XUT02EBE8ds(Control )
en DXRenderer.Main..ctor(String topLevelWriteableRoot, Control control, Int32 clientRectangleTopMargin, Int32 clientRectangleBottomMargin)
en Command.MainForm.VrqMVKTuOF(Object , EventArgs )
DXNTRACE-INIT: Initialized DX11 renderer.


¡¡Gracias y saludos para todos!!.
Attachments
pantalla_gris_01.png
pantalla_gris_01.png (52.45 KiB) Viewed 281 times
pantalla_gris_02.png
pantalla_gris_02.png (94.3 KiB) Viewed 281 times
pantalla_msg_maxi.png
pantalla_msg_maxi.png (55.96 KiB) Viewed 281 times
pantalla_msg_mini.png
pantalla_msg_mini.png (57.77 KiB) Viewed 281 times
Nikel
Posts: 2055
Joined: Tue Mar 24, 2009 10:51 am

Re: New Update Issue

Post by Nikel »

Hi.

Windows 7 is not supported anymore after the 64-bits update (1328.x), the reason is that besides the 64-bits, DirectX 11.2 rendering was also included, and is not available for W7.

Only the now named legacy version, 1307.19, works in W7 even if it is 64-bits.

Unfortunately the only alternative is to upgrade your Windows version, preferably to at least W10.
Horchata
Posts: 23
Joined: Sun Sep 24, 2023 7:52 pm

Re: New Update Issue

Post by Horchata »

I have Windows 10 and am also experiencing the same white/grey screen issue, I am curious what exactly changed? the 64bit version works fine just not the slightly newer update.

Also please note also that the system requirements page hasn't been updated and still list DX9C and Windows 7 as valid.
Nikel
Posts: 2055
Joined: Tue Mar 24, 2009 10:51 am

Re: New Update Issue

Post by Nikel »

Really? You should send your Dxdiag file to the devs.
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