Problems with map maker

Post bug reports and ask for help with issues here.

Moderator: rickier65

User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Any news with this?
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Still no news? 
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with map maker

Post by Erik Rutins »

Not yet, sorry, we are investigating it.
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
Stridor
Posts: 1391
Joined: Sat Sep 08, 2007 11:01 am

RE: Problems with map maker

Post by Stridor »

Sorry you are having these difficulties sztartur,

I think it is pretty obvious what is going wrong. I must admit I am surprised the Matrix team hasn't been able to help you yet?

S.
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Nope, unable to make any maps... [&:][8|][:o]
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

BTW Stridor can you help me? [:)]
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

So is somebody from Matrix willing to help foix this or shall I kiss the game good bye?
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with map maker

Post by Erik Rutins »

Not only willing, but working on it. Since Stridor has decided not to post his idea, I guess you'll have to wait for us. We are working on it.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Any idea when will the fix arrive to me?
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
Mobius
Posts: 10339
Joined: Thu Jun 29, 2006 10:13 pm
Location: California
Contact:

RE: Problems with map maker

Post by Mobius »

sztartur,
BTW, what were you doing at the time the script error occured?
From the looks of things you hadn't selected a skybox yet.
All your Tanks are Belong to us!
panzer
User avatar
junk2drive
Posts: 12856
Joined: Thu Jun 27, 2002 7:27 am
Location: Arizona West Coast

RE: Problems with map maker

Post by junk2drive »

Mobius he even tried MM with existing maps and still gets the error.
Conflict of Heroes "Most games are like checkers or chess and some have dice and cards involved too. This game plays like checkers but you think like chess and the dice and cards can change everything in real time."
User avatar
Mobius
Posts: 10339
Joined: Thu Jun 29, 2006 10:13 pm
Location: California
Contact:

RE: Problems with map maker

Post by Mobius »

ORIGINAL: junk2drive
Mobius he even tried MM with existing maps and still gets the error.

I had some luck tracking down my problem. It may help him. I think MM sets up some file paths that aren't reset when the game is uninstalled. He may have to rebuild a shell of the game structure in the drive he first installed it in. Maybe a Panzer Command Ostfront folder and an empty Media folder. And see if the map isn't built in that folder.
All your Tanks are Belong to us!
panzer
User avatar
Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with map maker

Post by Erik Rutins »

Hi Sztartur,

We have some ideas, but this is a real puzzler, given that reinstalling and updating IE has made no difference and you are experiencing an error that is not coming up on any of our test systems or for other users.

With the nvcompress call failing either the previous convert call failed as well (resulting in a missing source image) or your graphics card may be too old. According to http://code.google.com/p/nvidia-texture ... umentation nvcompress on BC1 compression is GPU accelerated using CUDA, which requires a GeForce 8 series card or higher. Adding a "-nocuda" as parameter should fix the error if that is the case.

Could you post a DxDiag for us so that we can confirm what hardware you have?

We could try to use the exact calls to convert and nvcompress done by the script and then have you execute them manually in terminal mode. This way we might get the real error.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

DxDiag prepared.

Attachments
DxDiag_sztartur.zip
(8.93 KiB) Downloaded 11 times
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
Mobius
Posts: 10339
Joined: Thu Jun 29, 2006 10:13 pm
Location: California
Contact:

RE: Problems with map maker

Post by Mobius »

sztartur
Here is a test height bmp and terrain bmp to use to make a sample map.
Using existing mapmaker files I could reproduce your error. But using these items my map did not have an error.
Also try adding a skybox and a some terrain.

So try it and see what you get.
Attachments
testmapdata.zip
(54.25 KiB) Downloaded 7 times
All your Tanks are Belong to us!
panzer
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Ok I'll try but I get this with EVERY map.
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Tried it got the error at once.

What is skybox?
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
User avatar
Mobius
Posts: 10339
Joined: Thu Jun 29, 2006 10:13 pm
Location: California
Contact:

RE: Problems with map maker

Post by Mobius »

ORIGINAL: sztartur

Tried it got the error at once.

What is skybox?
Skybox is the what the sky looks like. You choose a design type and the MM makes a section to be used in each direction.
Are you getting the error when you select No not a final build?
All your Tanks are Belong to us!
panzer
User avatar
Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Problems with map maker

Post by Erik Rutins »

Hi Sztartur,

Thank you for the DxDiag.

Ok, before we start the command line test, could you also upgrade your video card and sound card drivers please? Both are from 2008.

Also, out of curiosity, have you tried changing your Regional Settings to US English temporarily to see if it has any effect?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
User avatar
sztartur2
Posts: 670
Joined: Tue Jul 23, 2002 9:59 pm
Location: Budapest,Hungary

RE: Problems with map maker

Post by sztartur2 »

Yes I tried with English as regional setting.Same error all the time.
"Strategy without tactics is the slowest route to victory. Tactics without strategy is the noise before defeat.", Sun Tzu
Post Reply

Return to “Tech Support”