Doesn't recognize serial number

[Grifman]

I purchased and downloaded the game but it refuses to accept my serial number. What can we do about this? Thanks.

[Erik Rutins]

Grifman,

Are you entering it with numbers, dashes and all?

Also, try going to www.findmyorder.com to confirm that the number listed there matches what you are entering please.

Regards,

- Erik

[Hard Sarge]

also, if you copied the number from the webpage (copy paste idea) make sure you stop right on the last number, alot of times it will also take a null spot after the last number and then paste that, which the program will say as the wrong number

????