big mastake:(

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harting222
Posts: 2
Joined: Sun May 06, 2007 2:32 am

big mastake:(

Post by harting222 »

i orderd the physical copy and whanted to order the physical and DD :( hope matrix will help me with this [:(]
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Erik Rutins
Posts: 39653
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: big mastake:(

Post by Erik Rutins »

Hi,

We can fix this, but it will require the original order to be cancelled and refunded and a new order placed. In order to do this, please e-mail me at erikr@matrixgames.com with your order # and contact info and we should be able to fix this tomorrow. I'll e-mail you once the original order has been cancelled and a refund process started so that you can then place the order for the option you wanted.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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harting222
Posts: 2
Joined: Sun May 06, 2007 2:32 am

RE: big mastake:(

Post by harting222 »

thankyou erik [&o][&o][&o][&o][&o]
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