I go to Download the game, and server times out?

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TexasThunder
Posts: 9
Joined: Tue Jun 19, 2007 6:10 pm

I go to Download the game, and server times out?

Post by TexasThunder »

Bought a physical copy as well, but was ready to go with a download and now it stops about 16% into download and times out?????

Any help on that issue?

Thanks
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Erik Rutins
Posts: 39750
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: I go to Download the game, and server times out?

Post by Erik Rutins »

I'm 99% sure the problem would be somewhere between us and you as the servers here are fine as is the file being transmitted.

I'd recommend clearing your internet cache and rebooting to make sure Windows isn't being confused by an interrupted download temporary file. Then try a utility such as www.stardownloader.com to allow you to resume broken downloads. You can always restart your download by entering your order information at www.findmyorder.com.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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TexasThunder
Posts: 9
Joined: Tue Jun 19, 2007 6:10 pm

RE: I go to Download the game, and server times out?

Post by TexasThunder »

Thanks Erik

I have been buying games for years from you guys....

Would love to ask about being a beta tester or even letting my studio provide voice overs? post production

Kevin
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