Redown load

Here is the place to get and give support to your fellow gamers. This is NOT an official game support conference but a place for general tech support. All questions are welcomed, basic, advanced, software or hardware.
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kernel t
Posts: 5
Joined: Wed Jul 18, 2007 6:45 pm

Redown load

Post by kernel t »

I am having a problem redownloadig John Tillers Campaign Series.I got a message that I need to clear any Digital River cookies.I don't know what that is or how to clear it.I have tryed deleteing cookies from internet options with no luck.
Can you help.
Thanks
J Wilcox
wpwood
Posts: 1
Joined: Sat Aug 25, 2007 7:23 pm

RE: Redown load

Post by wpwood »

I am having the same problem with a different game.  I went to internet settings and allowed cookies and trusted this site only to wind up with a mess of spyware and spam within seconds.  It seems that Matrix games is actually a front for a people who like to pass on winavxx.exe and printer.exe virus/malware.  There certainly is no support available.  Also the digitalriver billing system site seems to be essentially worthless when it comes to support.  Google search winavxx.exe and printer.exe.  It took two long evenings and a bunch og pain to get my machine back. 
 
I just bought some games direct through HPS.  Even though I have to wait for delivery. Those guys are real pros.
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Redown load

Post by Erik Rutins »

I don't know where you think you got this info wpwood, but that's a pile of crap. If you got some spyware or viruses on your machine, they did NOT come from us. You are barking up the wrong tree.

For official support, as noted at the top of this forum, please contact support@matrixgames.com. Note that the Store FAQ also has some info regarding the cookie question:

http://www.digitalriver.com/dr/v2/ec_MA ... &xid=45905

http://www.digitalriver.com/dr/v2/ec_ma ... 44&pn=1#q4
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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