how to redownload?????

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rwatson
Posts: 21
Joined: Fri Feb 06, 2004 11:30 pm

how to redownload?????

Post by rwatson »

I purchased this game in March and sucessfully download and installed it.Now due to a massive computer meltdown I don't have a copy of it ( I know shoulda backed it up)
Anytime i go to the digital river site and enter my order number it says in process,,,Hell I had it and was charged for it and was happy playing it.
If anyone in charge can help me I'd much appreciate it.
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: how to redownload?????

Post by Erik Rutins »

Could you e-mail us a screenshot of what you see when you try to redownload via www.findmyorder.com? E-mail us at support@matrixgames.com with your order info and we can ask DR to investigate and fix any issue that's preventing you re-downloading COI.
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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rwatson
Posts: 21
Joined: Fri Feb 06, 2004 11:30 pm

RE: how to redownload?????

Post by rwatson »

Just posting to say Gigital river has soled my problem to my satisifaction and I'm currently downloading COI.
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