AVG Anti-Virus Causes Fatal Error 9999999

[LowCommand]

The latest data update to AVG Anti-Virus Free Edition just decided that witprec.exe contains the Trojan - PSW.Banker4JGT. This results in a 999999 fatal error.

Fortunately, I was going to restart my current game anyway. Unfortunately, the WitP uninstall routine gets just a little carried away and deletes game saves as well as the executables.

BACKUP FREQUENTLY AND OFTEN. I am always bothering other people about this and just got bit myself. I do have a backup but it is from a while back. I guess its just a little reminder from "The Computer Gods" practice what you preach.

[John 3rd]

I just had the same problem.  I turned off my computer and did a re-start but no luck.  I cannot get the game to load whatsoever.  The Fatal Error 999 code keeps coming up.  How do I fix this?  PLEASE do not tell me to do a reinstall.  I have three variations of this game loaded and do not want to spend over an hour reloading ALL of them...

[wernerpruckner]

this is a big problem at the moment:
 
http://www.matrixgames.com/forums/tm.asp?m=1622328&mpage=1&key=

[marioa]

I have the same problem:fatal error 999.- After AVG has installed the priority update i have reinstalled WITP v.1.50 patched 1.804 and 1.806 and now the game load normally. Finger crossed!

[Bill Durrant]

Oh dear - now I'm worried about updating my AVG - can someone let us know when this fixed as I don't want to ruin everything.

[wernerpruckner]

after todays upgrade it seems to work for me.....

[Bill Durrant]

Oh well here goes - I'm just about to hit the 'update' button[:(][:(][:(]

[wernerpruckner]

good luck !!!

[Bill Durrant]

I updated my AVG 1 minute ago and all my WitP versions (stock, CHS, RHS) are working fine[8D]

[Halsey]

Must be an incremental update issue.
Been using AVG for 6+ years and never seen this.

Buy the full version, it's more superior to the freebie.[;)]
It has better individual control.

[John 3rd]

I just updated my AVG and CANNOT get things to go.  I still get the 999 Error Code.  Anyone have ideas???

[Nomad]

John, I believe that means you are missing a file. I think maybe AVG renamed it, deleted it, or quarentined it. Whatever, it is not available now. You will need to find the missing file( I think it is something like WitPrec.exe )

[rtrapasso]

ORIGINAL: John 3rd

I just updated my AVG and CANNOT get things to go.  I still get the 999 Error Code.  Anyone have ideas???

If you are having problems and still have witprec.exe in your installation - turn of AVG resident shield, load WITP, etc., then you can turn on the resident shield again.

If your witprec.exe is GONE - you have to reinstall. You can NOT retrieve it from the virus vault as AVG "fixes" the file before storing it there.

If you are running mods (like i am, as well as numerous variants of the game for beta stuff) - then do this:

1. rename your orignal folder of WITP (to something you won't forget in 2 minutes).

2. turn off AVG resident shield

3. Load new installation of WITP. Then do all the upgrades - WITP 1.804 comprehensive, and 1.806 revised. It won't work if you don't do all the upgrades (i've tried!)

4. copy the witprec.exe from your new installation to your old folders. i'd also make a backup and keep it somewhere where an antivirus program can't get to it (removable disk file, memory stick or other offline storage). This was if something similar happens, it won't be such a pain.

i had 8 copies of this backed on on various computers - but of course AVG removed all of them!


5. rename your folders.

6. Check out to make sure WITP runs.

7. turn AVG res. shield back on again.

Good luck!

EDIT: of course, if you backed up the actual installation of WITP (rather than just having backups of the installer files, then you can copy witprec.exe directly - but i think it must be the same version or it won't work.

[John 3rd]

I have WitP loaded on a separate computer that I use at home so I will TRY to copy this file and reinstall it onto the computer with AVG.
 
Will post as to whether this works or not.
 
Thanks for the advice!
 

[rtrapasso]

ORIGINAL: John 3rd

I have WitP loaded on a separate computer that I use at home so I will TRY to copy this file and reinstall it onto the computer with AVG.

Will post as to whether this works or not.

Thanks for the advice!

Sounds like AVG got your witprec as well... fortunately, they seem to have been on the ball, and corrected things the next day. AVG no longer thinks the file is a virus/trojan horse, so we are able to load and play WITP normally again with the latest (daily) update.

So, if anyone is still having problems - run the update manually and you should be ok from now on. You will STILL have to correct any deleted witprec problems, though.

[chicago227]

Is there anywhere else to get eth .exe?  My AVG did the same thing yesterday.

[rtrapasso]

ORIGINAL: chicago227

Is there anywhere else to get eth .exe?  My AVG did the same thing yesterday.

If you don't have an installation CD/original installer program, you will have to re-download, i think.