CCMT Install Disk Missing

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Gmaxx
Posts: 2
Joined: Mon Jan 14, 2008 12:42 pm

CCMT Install Disk Missing

Post by Gmaxx »

I recently purchased Close Combat Modern Tactics only to find that disk 2 was not included in the package. Have sent several emails to support@matrixgames.com ... with no reply. Also contacted Digital River who shipped the package to Australia, but no reply. How can I contact someone to request the second disk?
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Erik Rutins
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Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: CCMT Install Disk Missing

Post by Erik Rutins »

I'm not sure why you would not have received a reply from our support, but we have already shipped out replacement copies of CD #2 to all affected orders. Chances are it's just taking a while for the CD to make its way from the UK to Australia, but all affected orders already had replacement discs shipped out at our cost. This was unfortunately a mistake due to a new person in the warehouse who didn't realize the product had two CDs - about two dozen orders were affected before we found and fixed the problem.
Erik Rutins
CEO, Matrix Games LLC


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