Possible fix for some peoples loading problems

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Lebatron
Posts: 1662
Joined: Mon May 30, 2005 4:27 pm
Location: Upper Michigan

Possible fix for some peoples loading problems

Post by Lebatron »

For me getting the game to load up right has been about 50/50. When it fails I get a black screen instead of the Matrix logo. crt/alt/del to kill the commander process will bring me back to desktop, but each load after that will end up failing too. I have to reboot the computer to get the game to load the 50% of the time it does. Finicky Java. Anyway, I just found out what's been causing the problem for me. For some reason Install Shield had snuck unto my computer. I found the process and killed it and low and behold Commander has booted 5 times in a row without an issue after I shut down the Install Shield process. Hope this helps some.
Jesse LeBreton, AKA Lebatron
Development team- GG's WAW A World Divided
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IainMcNeil
Posts: 2784
Joined: Tue Oct 26, 2004 10:01 am
Location: London
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RE: Possible fix for some peoples loading problems

Post by IainMcNeil »

That's really odd - we dont even use installshield as we use a java installer. Sometimes you have to disable virus checkers and other stuff to get a game to work unfortunately. There is not really anything we can do about it as its the developer of the other application that needs to make a change, not us. Glad you are working again though!
Iain McNeil
Director
Matrix Games
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