RBG issues

[mutait]

Hi. I'm enjoying the game so far. Unfortunately, I've come across two serious issues while using the RBG. Occasionally, during the first turn AI thinking phase, the red turn progress bar hangs up shortly after beginning and doesn't move any further (I gave up waiting after twenty minutes the second time it happened. I can still look around and get info on units, but nothing else works. I'm also getting occasional CTDs while choosing force allocation. At least twice I've had the RBG work without these problems, and I can't figure out what's different when they do occur. Considering I bought the game (both games) mainly for the RBC and RCG features, this is discouraging to say the least. I hope there's a fix soon.

JT

[Erik Rutins]

Well, that does sound bad. I'm definitely not seeing that here though and yours is the first report so we'll have to try to figure out what's going on and if it's system specific before we can resolve it. I assure you if it were affecting everyone a fix would already be in the works.

Let me ask you first if you perchance installed the sound mod a user posted yesterday? That was found to cause crashes, so if you did, please uninstall that.

Second, could you post a DxDiag for us please (instructions pinned in this forum) and also post the latest "log" file from the /Logs sub-folder of your installation?

Third, there is a known issue with Volksgrenadier units causing a crash issue due to a typo in their data. I posted some fixed files for that in this forum on another thread. Are you generating your random battles in the 1944-1945 time range where these units might show up?

Let's start there. Hopefully we'll have this figured out soon!

Regards,

- Erik

[mutait]

Thanks, Erik,

I've attached the DxDiag. I haven't installed that sound mod. I did try the Volks file fix, but it doesn't seem to help (for the CTD during set up). The log will follow (sorry, it says I can only upload one item per post.) Thanks for the help.

JT

[mutait]

log attached

[Erik Rutins]

Hm, I can't download the log file for some reason. Could you paste the contents into a post please?

Also, if you have a generated scenario that causes this issue: "I'm also getting occasional CTDs while choosing force allocation. " could you please email it to me at erikr@matrixgames.com? It should be listed as "random.xml" in your /Data/Scenarios sub-folder.

Regards,

- Erik

[mutait]

Here's the log file. I'll send that other file in just a second.

JT


4/12/2008 12:08:01 PM: ******************** New Game *******************
4/12/2008 12:08:01 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 12:08:01 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 12:08:01 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 12:08:01 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 12:08:01 PM: Managed DirectX:
4/12/2008 12:08:01 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 12:08:01 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 12:08:01 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 12:08:10 PM: Loading Guns...
4/12/2008 12:08:13 PM: Loading Armoured Units...
4/12/2008 12:08:14 PM: Loading Infantry...
4/12/2008 12:08:16 PM: Loading Scenarios...
4/12/2008 12:08:17 PM: Loading Campaigns...
4/12/2008 12:08:17 PM: Loading Tables...
4/12/2008 12:08:17 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 12:08:17 PM: Graphics format: X8R8G8B8
4/12/2008 12:08:17 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 12:08:17 PM: Manager Adapter value: 0
4/12/2008 12:08:18 PM: Create device.

4/12/2008 12:08:18 PM: HardwareVertexProcessing
4/12/2008 12:08:18 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 12:08:18 PM: Create Flags: HardwareVertexProcessing
4/12/2008 12:08:18 PM: Device Type: Hardware
4/12/2008 12:09:32 PM: Current Level: BootCamp1
4/12/2008 12:09:43 PM: Can't find file with media id: _
4/12/2008 12:28:59 PM: Current Level: BootCamp1
4/12/2008 12:29:06 PM: Can't find file with media id: _
4/12/2008 12:36:39 PM: Current Level: BootCamp1
4/12/2008 12:36:46 PM: Can't find file with media id: _
4/12/2008 12:56:53 PM: Current Level: BootCamp1
4/12/2008 12:57:01 PM: Can't find file with media id: _
4/12/2008 1:14:49 PM: Current Level: BootCamp2
4/12/2008 1:14:57 PM: Can't find file with media id: _
4/12/2008 2:14:57 PM: Begin Device Resize:
4/12/2008 2:14:57 PM: Begin Device Resize:
4/12/2008 2:14:57 PM: Graphics format: X8R8G8B8
4/12/2008 2:14:57 PM: Trying reset
4/12/2008 2:14:58 PM: Device Reset
4/12/2008 2:51:22 PM: Begin Device Resize:
4/12/2008 2:51:22 PM: Begin Device Resize:
4/12/2008 2:51:22 PM: Graphics format: X8R8G8B8
4/12/2008 2:51:22 PM: Trying reset
4/12/2008 2:51:23 PM: Device Reset
4/12/2008 2:52:58 PM: Begin Device Resize:
4/12/2008 2:52:58 PM: Begin Device Resize:
4/12/2008 2:52:58 PM: Graphics format: X8R8G8B8
4/12/2008 2:52:58 PM: Trying reset
4/12/2008 2:52:59 PM: Device Reset
4/12/2008 3:44:49 PM: Program Exited.
4/12/2008 3:52:08 PM: ******************** New Game *******************
4/12/2008 3:52:08 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 3:52:08 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 3:52:08 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 3:52:08 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 3:52:08 PM: Managed DirectX:
4/12/2008 3:52:08 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 3:52:08 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 3:52:08 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 3:52:16 PM: Loading Guns...
4/12/2008 3:52:18 PM: Loading Armoured Units...
4/12/2008 3:52:18 PM: Loading Infantry...
4/12/2008 3:52:18 PM: Loading Scenarios...
4/12/2008 3:52:18 PM: Loading Campaigns...
4/12/2008 3:52:18 PM: Loading Tables...
4/12/2008 3:52:19 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 3:52:19 PM: Graphics format: X8R8G8B8
4/12/2008 3:52:19 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 3:52:19 PM: Manager Adapter value: 0
4/12/2008 3:52:19 PM: Create device.

4/12/2008 3:52:19 PM: HardwareVertexProcessing
4/12/2008 3:52:19 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 3:52:19 PM: Create Flags: HardwareVertexProcessing
4/12/2008 3:52:19 PM: Device Type: Hardware
4/12/2008 3:53:58 PM: Current Level: R1208033409015
4/12/2008 3:54:11 PM: Can't find file with media id: _
4/12/2008 4:24:31 PM: Program Exited.
4/12/2008 4:26:25 PM: ******************** New Game *******************
4/12/2008 4:26:25 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 4:26:25 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 4:26:25 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 4:26:25 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 4:26:25 PM: Managed DirectX:
4/12/2008 4:26:25 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:26:25 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:26:25 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:26:30 PM: Loading Guns...
4/12/2008 4:26:30 PM: Loading Armoured Units...
4/12/2008 4:26:30 PM: Loading Infantry...
4/12/2008 4:26:30 PM: Loading Scenarios...
4/12/2008 4:26:30 PM: Loading Campaigns...
4/12/2008 4:26:30 PM: Loading Tables...
4/12/2008 4:26:30 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 4:26:30 PM: Graphics format: X8R8G8B8
4/12/2008 4:26:30 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 4:26:30 PM: Manager Adapter value: 0
4/12/2008 4:26:30 PM: Create device.

4/12/2008 4:26:30 PM: HardwareVertexProcessing
4/12/2008 4:26:30 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 4:26:30 PM: Create Flags: HardwareVertexProcessing
4/12/2008 4:26:30 PM: Device Type: Hardware
4/12/2008 4:27:45 PM: Current Level: R1208035507843
4/12/2008 4:27:53 PM: Can't find file with media id: _
4/12/2008 4:36:47 PM: Begin Device Resize:
4/12/2008 4:36:47 PM: Begin Device Resize:
4/12/2008 4:36:47 PM: Graphics format: X8R8G8B8
4/12/2008 4:36:47 PM: Trying reset
4/12/2008 4:36:48 PM: Device Reset
4/12/2008 4:39:38 PM: Begin Device Resize:
4/12/2008 4:39:38 PM: Begin Device Resize:
4/12/2008 4:39:38 PM: Graphics format: X8R8G8B8
4/12/2008 4:39:38 PM: Trying reset
4/12/2008 4:39:38 PM: Device Reset
4/12/2008 4:40:45 PM: Begin Device Resize:
4/12/2008 4:40:45 PM: Begin Device Resize:
4/12/2008 4:40:45 PM: Graphics format: X8R8G8B8
4/12/2008 4:40:45 PM: Trying reset
4/12/2008 4:40:45 PM: Device Reset
4/12/2008 4:41:03 PM: Begin Device Resize:
4/12/2008 4:41:03 PM: Begin Device Resize:
4/12/2008 4:41:03 PM: Graphics format: X8R8G8B8
4/12/2008 4:41:03 PM: Trying reset
4/12/2008 4:41:03 PM: Device Reset
4/12/2008 4:41:23 PM: ******************** New Game *******************
4/12/2008 4:41:23 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 4:41:23 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 4:41:23 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 4:41:23 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 4:41:23 PM: Managed DirectX:
4/12/2008 4:41:23 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:41:23 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:41:23 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:41:41 PM: Loading Guns...
4/12/2008 4:41:41 PM: Loading Armoured Units...
4/12/2008 4:41:41 PM: Loading Infantry...
4/12/2008 4:41:41 PM: Loading Scenarios...
4/12/2008 4:41:41 PM: Loading Campaigns...
4/12/2008 4:41:41 PM: Loading Tables...
4/12/2008 4:41:41 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 4:41:41 PM: Graphics format: X8R8G8B8
4/12/2008 4:41:41 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 4:41:41 PM: Manager Adapter value: 0
4/12/2008 4:41:41 PM: Create device.

4/12/2008 4:41:41 PM: HardwareVertexProcessing
4/12/2008 4:41:41 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 4:41:41 PM: Create Flags: HardwareVertexProcessing
4/12/2008 4:41:41 PM: Device Type: Hardware
4/12/2008 4:42:17 PM: Current Level: R1208035507843
4/12/2008 4:42:24 PM: Can't find file with media id: _
4/12/2008 4:43:24 PM: Begin Device Resize:
4/12/2008 4:43:24 PM: Begin Device Resize:
4/12/2008 4:43:24 PM: Graphics format: X8R8G8B8
4/12/2008 4:43:24 PM: Trying reset
4/12/2008 4:43:25 PM: Device Reset
4/12/2008 4:44:13 PM: ******************** New Game *******************
4/12/2008 4:44:13 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 4:44:13 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 4:44:13 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 4:44:13 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 4:44:13 PM: Managed DirectX:
4/12/2008 4:44:13 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:44:13 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:44:13 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:44:22 PM: Loading Guns...
4/12/2008 4:44:22 PM: Loading Armoured Units...
4/12/2008 4:44:22 PM: Loading Infantry...
4/12/2008 4:44:22 PM: Loading Scenarios...
4/12/2008 4:44:22 PM: Loading Campaigns...
4/12/2008 4:44:22 PM: Loading Tables...
4/12/2008 4:44:22 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 4:44:22 PM: Graphics format: X8R8G8B8
4/12/2008 4:44:22 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 4:44:22 PM: Manager Adapter value: 0
4/12/2008 4:44:22 PM: Create device.

4/12/2008 4:44:22 PM: HardwareVertexProcessing
4/12/2008 4:44:22 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 4:44:22 PM: Create Flags: HardwareVertexProcessing
4/12/2008 4:44:22 PM: Device Type: Hardware
4/12/2008 4:44:54 PM: Current Level: R1208036626062
4/12/2008 4:45:02 PM: Can't find file with media id: _
4/12/2008 4:46:14 PM: ******************************
4/12/2008 4:46:14 PM: Sprite does not exist: h:\matrix games\panzer command kharkov\Data/ArmouredUnits/Pz Kpfw V Panther G Late/Summer/compendium.png
4/12/2008 4:46:14 PM: ******************************
4/12/2008 4:46:14 PM: MessageManager.Notify: message = 'LEFT_MOUSE_BUTTON_UP', reference = ''
4/12/2008 4:46:14 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at Lib.GUI.TSPicturebox.LoadImage(String file)
at GameLib.Mainmenu.TOAndE.GetSelectedArmouredUnitData(String unitId)
at GameLib.Mainmenu.TOAndE.ListUnitDetails(String unitId)
at GameLib.Mainmenu.TOAndE.OnMessage(GameMessage message, Object o)
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
4/12/2008 4:46:14 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
at Lib.Messenger.MessageManager.OnTime(Single dt)
at MainClass.Render(Boolean force)
at MainClass.RenderLoop()
4/12/2008 4:46:15 PM: Program Exited.
4/12/2008 4:46:30 PM: ******************** New Game *******************
4/12/2008 4:46:30 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 4:46:30 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 4:46:30 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 4:46:30 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 4:46:30 PM: Managed DirectX:
4/12/2008 4:46:30 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:46:30 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:46:30 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 4:46:50 PM: Loading Guns...
4/12/2008 4:46:51 PM: Loading Armoured Units...
4/12/2008 4:46:51 PM: Loading Infantry...
4/12/2008 4:46:51 PM: Loading Scenarios...
4/12/2008 4:46:51 PM: Loading Campaigns...
4/12/2008 4:46:51 PM: Loading Tables...
4/12/2008 4:46:51 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 4:46:51 PM: Graphics format: X8R8G8B8
4/12/2008 4:46:51 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 4:46:51 PM: Manager Adapter value: 0
4/12/2008 4:46:51 PM: Create device.

4/12/2008 4:46:51 PM: HardwareVertexProcessing
4/12/2008 4:46:51 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 4:46:51 PM: Create Flags: HardwareVertexProcessing
4/12/2008 4:46:51 PM: Device Type: Hardware
4/12/2008 4:47:17 PM: ******************************
4/12/2008 4:47:17 PM: Sprite does not exist: h:\matrix games\panzer command kharkov\Data/ArmouredUnits/Pz Kpfw V Panther G Late/Summer/compendium.png
4/12/2008 4:47:17 PM: ******************************
4/12/2008 4:47:17 PM: MessageManager.Notify: message = 'LEFT_MOUSE_BUTTON_UP', reference = ''
4/12/2008 4:47:17 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at Lib.GUI.TSPicturebox.LoadImage(String file)
at GameLib.Mainmenu.TOAndE.GetSelectedArmouredUnitData(String unitId)
at GameLib.Mainmenu.TOAndE.ListUnitDetails(String unitId)
at GameLib.Mainmenu.TOAndE.OnMessage(GameMessage message, Object o)
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
4/12/2008 4:47:17 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
at Lib.Messenger.MessageManager.OnTime(Single dt)
at MainClass.Render(Boolean force)
at MainClass.RenderLoop()
4/12/2008 4:47:17 PM: Program Exited.
4/12/2008 5:09:31 PM: ******************** New Game *******************
4/12/2008 5:09:31 PM: Current Directory: H:\Matrix Games\Panzer Command Kharkov
4/12/2008 5:09:31 PM: OS Version: Microsoft Windows NT 5.1.2600.0
4/12/2008 5:09:31 PM: CodeBase: file:///H:/Matrix Games/Panzer Command Kharkov/PCKharkov.exe
4/12/2008 5:09:31 PM: Assembly Name: PCKharkov, Version=1.0.0.19979, Culture=neutral, PublicKeyToken=null
4/12/2008 5:09:31 PM: Managed DirectX:
4/12/2008 5:09:31 PM: Microsoft.DirectX, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 5:09:31 PM: Microsoft.DirectX.Direct3DX, Version=1.0.2906.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 5:09:31 PM: Microsoft.DirectX.DirectInput, Version=1.0.2902.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35
4/12/2008 5:09:36 PM: Loading Guns...
4/12/2008 5:09:37 PM: Loading Armoured Units...
4/12/2008 5:09:37 PM: Loading Infantry...
4/12/2008 5:09:37 PM: Loading Scenarios...
4/12/2008 5:09:37 PM: Loading Campaigns...
4/12/2008 5:09:37 PM: Loading Tables...
4/12/2008 5:09:37 PM: Assembly Name: Lib, Version=1.0.0.19978, Culture=neutral, PublicKeyToken=null
4/12/2008 5:09:37 PM: Graphics format: X8R8G8B8
4/12/2008 5:09:37 PM: DeviceIdentifier: d7b71e3e-42d1-11cf-896b-972303c2cb35
WhqlLevel: 0
Revision: 162
SubSystemId: 60559582
DeviceId: 401
VendorId: 4318
DriverVersion: 6.14.11.6375
DeviceName: \\.\DISPLAY1
Description: NVIDIA GeForce 8800 GTX
DriverName: nv4_disp.dll

4/12/2008 5:09:37 PM: Manager Adapter value: 0
4/12/2008 5:09:37 PM: Create device.

4/12/2008 5:09:37 PM: HardwareVertexProcessing
4/12/2008 5:09:37 PM: MultiSampleQuality: 7
PresentationInterval: Immediate
FullScreenRefreshRateInHz: 60
PresentFlag: None
AutoDepthStencilFormat: D16
EnableAutoDepthStencil: True
Windowed: False
DeviceWindowHandle: 0
DeviceWindow:
SwapEffect: Discard
MultiSample: NonMaskable
BackBufferCount: 1
BackBufferFormat: X8R8G8B8
BackBufferHeight: 1050
BackBufferWidth: 1680
ForceNoMultiThreadedFlag: False

4/12/2008 5:09:37 PM: Create Flags: HardwareVertexProcessing
4/12/2008 5:09:37 PM: Device Type: Hardware
4/12/2008 5:10:01 PM: ******************************
4/12/2008 5:10:01 PM: Sprite does not exist: h:\matrix games\panzer command kharkov\Data/ArmouredUnits/Pz Kpfw V Panther G Late/Summer/compendium.png
4/12/2008 5:10:01 PM: ******************************
4/12/2008 5:10:01 PM: MessageManager.Notify: message = 'LEFT_MOUSE_BUTTON_UP', reference = ''
4/12/2008 5:10:01 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at Lib.GUI.TSPicturebox.LoadImage(String file)
at GameLib.Mainmenu.TOAndE.GetSelectedArmouredUnitData(String unitId)
at GameLib.Mainmenu.TOAndE.ListUnitDetails(String unitId)
at GameLib.Mainmenu.TOAndE.OnMessage(GameMessage message, Object o)
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
4/12/2008 5:10:01 PM: System.NullReferenceException: Object reference not set to an instance of an object.
at Lib.Messenger.MessageManager.Notify(GameMessage message, Object reference)
at Lib.Messenger.MessageManager.OnTime(Single dt)
at MainClass.Render(Boolean force)
at MainClass.RenderLoop()
4/12/2008 5:10:01 PM: Program Exited.

[Erik Rutins]

Ok, I see one problem - looks like we have an issue with a missing file in the last vehicle we added:

4/12/2008 5:10:01 PM: Sprite does not exist: h:\matrix games\panzer command kharkov\Data/ArmouredUnits/Pz Kpfw V Panther G Late/Summer/compendium.png

I'll check this out and upload a fix as soon as I have one.

[Erik Rutins]

Found the problem, a typo I'd made in a folder name which would affect scenarios including the Panther G Late but not those without. Dang - fix will be up later tonight.

[ravinhood]

Erik made a mistake?! Nahhhhh couldn't have. heeeeeee

[Erik Rutins]

See below for a fix.

[Erik Rutins]

It turned out to be easier as a fix to change the data file rather than rename the folder. Unzip this file to your Data/ArmouredUnits sub-folder and the problem should be resolved. If you already renamed the directory, you don't need to do this.

[mutait]

Thanks for the help with the crash bug, Erik. It seems to be fixed. But I'm still getting the "AI Planning" hangup in about one of every three or four random battles. I started a bunch of randomly generated ones over the weekend to see if I could find some common denominator but I can't see a pattern. (I have noticed it only seems to happen when I've given my first orders -- it's never happened when I just start the first phase with no instructions to any units.) I haven't seen anyone else with this problem, so I hope it's just not my computer.

JT

[Erik Rutins]

Hi JT,

ORIGINAL: mutait
Thanks for the help with the crash bug, Erik. It seems to be fixed.

Great!

But I'm still getting the "AI Planning" hangup in about one of every three or four random battles. I started a bunch of randomly generated ones over the weekend to see if I could find some common denominator but I can't see a pattern. (I have noticed it only seems to happen when I've given my first orders -- it's never happened when I just start the first phase with no instructions to any units.) I haven't seen anyone else with this problem, so I hope it's just not my computer.

Whoops, I'm sorry I forgot to post to you about that one. My best advice on this would be that we can fix it if we can duplicate it. If you save the game after you enter your orders but before you end the phase, then if it hangs you will have a save to send us that will hopefully tell us what's happening. I didn't see any indication in the log file above as to what could be causing this, so it may require a save file to examine. I haven't seen any other reports on this, but you may be using a combination of units or orders that others haven't run into yet.

If you run into it again and didn't save, try to duplicate your orders as closely as you can, save and see if you can duplicate it or not. Hopefully this one won't be too hard to find if it's happening to you fairly often.

Regards,

- Erik