Error Code: 1813

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kmiller
Posts: 2
Joined: Wed Apr 30, 2008 10:51 pm

Error Code: 1813

Post by kmiller »

Hi,

Recently bought CC: CoI as both a download and a CD. Download is on one computer, works fabulously. However, CD versions was put on my new PC (2007 Dell with Windows Vista) and no longer works. It worked for about three days, and then, when I went to play one day it said "Error Code: 1813". This message stated that there was something wrong with the game's code, which was found on the CD. And it told me to contact support@matrixgames.com.

I uninstalled the game and reinstalled several times. I've restarted the computer, I've let it sit, etc. However, since that day, this Error message keeps appearing whenever I try to play it.

I contacted Support, on 4/26; so far no answer. Figured maybe this would be faster.

Has anyone run into this problem before? What exactly does it mean? Why would it work for several days, and then no longer work? Any advice?

Please help. Thanks.

kmill
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Andrew Williams
Posts: 3862
Joined: Mon Jan 08, 2001 10:00 am
Location: Australia
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RE: Error Code: 1813

Post by Andrew Williams »

Hi Kmill

We're looking at what could be causing error Code: 1813


What is the exact error message you are getting?

and at what point, exactly do you get it?


thanks
Andrew
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