Hard Drive Failure

[TedLee]

Hopefully, I'm finally in the right place. I experienced a hardware failure and in the process of re-installing applications on a new hard drive. On or close to 9/20/07, I purchased Maximum-Football as a download and cannot re-install it as I'm being asked for a serial number which I no longer have-it was stored only on the failed hard drive. I'm happy to supply any needed info I can to confirm purchase.

[tshipley]

Hi
if you have the order number you can go on this site and check order and it should let you redownload your game i have did it since i let me brother borrow my game disc
try it to see you if can do you know your order number and e-mail and password
just have that available..
Thanks
Thomas

[Frido1207]

Best chance I guess, will be to contact Eric Rutins via PM. He is the main administrator of all Matrix forums & very helpful. Probably he can help you out of your problems.
To avoid future problems, i can only recommend to save the serial numbers of your Matrix games in the old fashioned way to write them down on a paper etc. No offense intended. Hope you´ll get help as soon as possible.
 

[garysorrell]

If you log in to the members area, and click My Games, there is an option to retrieve serial numbers for any purchased games.

[Mykal]

Thats the one................go with what garysorrell says and you'll be home and dry
thats how I retrieved mine to download a 2nd time
 
Mykal

[therhino]

I have three computers at home and one is almost always crashing and have done exactly what Gary Sorrell said. It is very easy and quick.
therhino

[Erik Rutins]

If you registered, you can get your serial number from our Members Club.

Alternately, please go to www.findmyorder.com for your order history and serial numbers/download links.

[dreamtheatervt]

Needless to say, as with any downloaded software, back up everything   I keep my serial number in a text file on all my computer HD's, my MaxFB CD, and two external media.