Wrong order

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Pford
Posts: 235
Joined: Fri Nov 10, 2006 8:26 pm

Wrong order

Post by Pford »

Crap, I just downloaded AGEOD's civil war game- which I already own- by mistake. What now?
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Erik Rutins
Posts: 39653
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Location: Vermont, USA
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RE: Wrong order

Post by Erik Rutins »

Hi,

I sent you an e-mail with a resolution.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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ph4n
Posts: 33
Joined: Mon Apr 08, 2002 10:28 pm
Location: Stockholm, Sweden

RE: Wrong order

Post by ph4n »

Darn, same here - not downloaded though, and continued to order GGACW which I'm now DLing... :(
regards,
fredrik
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Erik Rutins
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RE: Wrong order

Post by Erik Rutins »

Please e-mail me with your order receipt and I'll take care of it.

Read before you buy, folks. I know you're all excited, but... [;)]
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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ph4n
Posts: 33
Joined: Mon Apr 08, 2002 10:28 pm
Location: Stockholm, Sweden

RE: Wrong order

Post by ph4n »

ORIGINAL: Erik Rutins

Please e-mail me with your order receipt and I'll take care of it.

Read before you buy, folks. I know you're all excited, but... [;)]
Emailed to support at matr...

Well, now you know just HOW excited we are. [:D]
regards,
fredrik
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Pford
Posts: 235
Joined: Fri Nov 10, 2006 8:26 pm

RE: Wrong order

Post by Pford »

ORIGINAL: ph4n

Darn, same here - not downloaded though, and continued to order GGACW which I'm now DLing... :(

You just cheered me up, ph4n.
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ph4n
Posts: 33
Joined: Mon Apr 08, 2002 10:28 pm
Location: Stockholm, Sweden

RE: Wrong order

Post by ph4n »

My pleasure. [8D]
regards,
fredrik
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Erik Rutins
Posts: 39653
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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Contact Erik Rutins

RE: Wrong order

Post by Erik Rutins »

ORIGINAL: ph4n
Emailed to support at matr...
Well, now you know just HOW excited we are. [:D]

In this case, e-mail me directly please (erikr@matrixgames.com) and it'll get handled faster since I'm already aware of what's going on.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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