Ordering Problem

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jcrohio
Posts: 479
Joined: Sun Apr 03, 2005 9:13 pm
Location: Ohio

Ordering Problem

Post by jcrohio »

Just tried to order (in fact tried twice) - got an error message both times - a number which I forgot to write down and no explanation.

EDIT: I did save the page the error number was 30060941 - 0 with no other explanation

Thanks for any help

Jack

Jack
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Erik Rutins
Posts: 39653
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Ordering Problem

Post by Erik Rutins »

Hi Jack,

Can you please e-mail me at erikr@matrixgames.com with your order number?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC

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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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jcrohio
Posts: 479
Joined: Sun Apr 03, 2005 9:13 pm
Location: Ohio

RE: Ordering Problem

Post by jcrohio »

Eric

Thanks for the quick response - I read some other posts, found one identical to mine, and saw what he had done wrong - I had put spaces in my credit card number - took them out and everything went fine

Sorry to bother you

Jack
Jack
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