Matrixsupport - Please take note

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colberki
Posts: 204
Joined: Sat Jun 16, 2007 4:46 am

Matrixsupport - Please take note

Post by colberki »

I am getting the run around from you guys with automatic email replies and asking me to sign off a member to get support.
Its been several days now since I reached out for help. My order no is 1649449971

Please all I ask is to get the game file to me by other means since I have not been able to get a clean downlaod as with some otthers.

If you cant or dont want to hep, please just refund me the money (not my preferred option).

Bill

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Erik Rutins
Posts: 39772
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: Matrixsupport - Please take note

Post by Erik Rutins »

Please e-mail me at erikr@matrixgames.com with your Support Ticket ID and your Order ID.

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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colberki
Posts: 204
Joined: Sat Jun 16, 2007 4:46 am

RE: Matrixsupport - Please take note

Post by colberki »

Thanks for your help Eric. All OK now.
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