Where to re-download the game?

Post bug reports and ask for tech support here.

Moderators: wdolson, Don Bowen, mogami

Post Reply
mutterfudder
Posts: 209
Joined: Fri Apr 02, 2004 7:11 am
Location: Everything's BIG inTexas

Where to re-download the game?

Post by mutterfudder »

I checked the members files and all I see is patches.
Where can I re-download the whole game?
Beware the NWO!
User avatar
rtrapasso
Posts: 22655
Joined: Tue Sep 03, 2002 4:31 am

RE: Where to re-download the game?

Post by rtrapasso »

ORIGINAL: mutterfudder

I checked the members files and all I see is patches.
Where can I re-download the whole game?

If it has been over 1 year, you need to contact Matrix directly (not here) with your order number and/or original credit card... to be honest, i don't know where you download if it has been less than 1 year (nobody who needed to redownload has been less than 1 year out.)
mutterfudder
Posts: 209
Joined: Fri Apr 02, 2004 7:11 am
Location: Everything's BIG inTexas

RE: Where to re-download the game?

Post by mutterfudder »

If my original download has been corrupted I should be able to download the origianl again.
Yes?
Seems I recall doing this before.
Just can't remember what area.
Beware the NWO!
User avatar
rtrapasso
Posts: 22655
Joined: Tue Sep 03, 2002 4:31 am

RE: Where to re-download the game?

Post by rtrapasso »

ORIGINAL: mutterfudder

If my original download has been corrupted I should be able to download the origianl again.
Yes?
Seems I recall doing this before.
Just can't remember what area.
Again, if it has been over a year, you need to contact Matrix...

This is a problem with downloads... folks need to burn off a copy of the actual downloaded program to CD (or buy the CD from Matrix), otherwise you run into big problems when you have a computer problem, change computers, etc.
User avatar
Erik Rutins
Posts: 39761
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Where to re-download the game?

Post by Erik Rutins »

If you have your order info, please go to www.findmyorder.com to get a re-download link.
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
mutterfudder
Posts: 209
Joined: Fri Apr 02, 2004 7:11 am
Location: Everything's BIG inTexas

RE: Where to re-download the game?

Post by mutterfudder »

Order Number:?
 That was five years ago!
I don't even know what credit card was used!

Too much trouble.
I will see if I can find a copy in my desk drawers full of stuff.
Beware the NWO!
User avatar
2ndACR
Posts: 5524
Joined: Sun Aug 31, 2003 7:32 am
Location: Irving,Tx

RE: Where to re-download the game?

Post by 2ndACR »

If you use the same email addy, type that in and then just try the last 5 digits of any CC#'s you have........hoping you still have the card.
 
I feel your pain though.......I make sure I always buy D/L and physical copies.......have at least 6 Matrix titles still in the wrapper.
CJ Martin
Posts: 119
Joined: Mon May 20, 2002 6:18 pm
Location: Pax River, MD

RE: Where to re-download the game?

Post by CJ Martin »

nevermind...found my disk!

-CJ

Post Reply

Return to “Tech Support”