Game wont start

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clpatrick7
Posts: 2
Joined: Mon Apr 13, 2009 12:48 am

Game wont start

Post by clpatrick7 »

I bought Hired Guns today and intalled it click on the desktop icon and then play and get an error "GameRez.exe has encountered a problem and needs to close. We are sorry for the inconvenience" then a window pops up and says "There is an error with your serial number as entered. Please contact support@matrixgames.com for assistance. Error code: 0"
My drivers for the video card are up to date as well as the sound card drivers

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Greg Wilcox
Posts: 334
Joined: Fri Apr 14, 2006 6:17 pm

RE: Game wont start

Post by Greg Wilcox »

I just sent you a PM hopefully we can get this resloved for you.

-Greg
Greg Wilcox
Production Assistant
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clpatrick7
Posts: 2
Joined: Mon Apr 13, 2009 12:48 am

RE: Game wont start

Post by clpatrick7 »

I got your PM and i tried what you said
uninstalled the game
turned off the anti-virus program (avast)
turned off the firewall (windows)
reinstalled the game
and i still get the same error messages as posted eariler
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