(Error Number: 30030030 - 0)

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ram_971
Posts: 10
Joined: Sat Dec 08, 2007 12:24 pm

(Error Number: 30030030 - 0)

Post by ram_971 »

I've got this message after completing the order:

We're Sorry.
This order has been completed and no further processing can be done.
Please click on the new order button and then proceed to start a new purchase.
(Error Number: 30030030 - 0)

What shall I do?
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: (Error Number: 30030030 - 0)

Post by Buck Beach »

That is exactly what happened to me.
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Erik Rutins
Posts: 39650
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
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RE: (Error Number: 30030030 - 0)

Post by Erik Rutins »

I'm still checking with the store on this, so far I'm told it means the order is being reviewed and should be released as soon as that review is complete. This is a very user-unfriendly message though and I'm trying to get more info. Order IDs would be helpful.
Erik Rutins
CEO, Matrix Games LLC


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myros
Posts: 289
Joined: Thu Jul 01, 2004 6:23 pm
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RE: (Error Number: 30030030 - 0)

Post by myros »

The trouble is when you get one of these type of error messages it pops up right at the place where you would normaly be getting your order ID.
I got (Error Number: 30030083 - 0) but no order ID
ram_971
Posts: 10
Joined: Sat Dec 08, 2007 12:24 pm

RE: (Error Number: 30030030 - 0)

Post by ram_971 »

In my case I´m sure the order is not fully completed because I paid with paypal but I wasn't redirected to the paypal page to complete the payment.

But I'm afraid of trying to order again and losing the promo code.
ram_971
Posts: 10
Joined: Sat Dec 08, 2007 12:24 pm

RE: (Error Number: 30030030 - 0)

Post by ram_971 »

I don't know what was the problem but I have put a new order and it has worked OK.

I'm already downloading it.
Buck Beach
Posts: 1974
Joined: Sun Jun 25, 2000 8:00 am
Location: Upland,CA,USA

RE: (Error Number: 30030030 - 0)

Post by Buck Beach »

Same here.
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