Error message

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Webbco
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Error message

Post by Webbco »

Hi Erik,

I received an error message after I installed the game. See dxdiag and error message (on notepad) attached. Thanks.
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Webbco
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RE: Error message

Post by Webbco »

Here's the error message...
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elliotg
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RE: Error message

Post by elliotg »

Looks like you don't have DirectX properly installed.

You need to have the .Net DirectX assemblies in the C:\Windows\Assemblies folder. If you don't see anything starting with Microsoft.DirectX in that folder then reinstall DirectX.
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Erik Rutins
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RE: Error message

Post by Erik Rutins »

Webbco,

Did you allow the required .NET and DirectX installers to execute or did you uncheck them?

Regards,

- Erik
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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Webbco
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RE: Error message

Post by Webbco »

I unchecked the Direct x 9.0c as I thought I had this already installed (did so a couple months back). Just realised there's a newer version of it in Feb 2010 though! Really sorry to waste your time at this stressful stage!!
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Erik Rutins
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RE: Error message

Post by Erik Rutins »

No problem, glad that's all it was.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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