Can't Log In At Store

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bbmike
Posts: 224
Joined: Sun May 13, 2007 3:00 pm
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Can't Log In At Store

Post by bbmike »

I was going to buy this but when I click on 'Members' in the store to sign in I get HTTP Error 404.0 - Not Found. I don't want to create another account! Any ideas on what's happening?
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Erik Rutins
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Location: Vermont, USA
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RE: Can't Log In At Store

Post by Erik Rutins »

Not sure what you are logging into, there is no "login" for the store, you just place your order. The Members Club is a separate thing used for registering games and getting access to public betas.
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

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bbmike
Posts: 224
Joined: Sun May 13, 2007 3:00 pm
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RE: Can't Log In At Store

Post by bbmike »

I could have sworn there was a login at the store. I seem to remember not having to type in the billing information every time I order. I guess I'm getting old. [:'(] Thanks, Erik. I'll go try again. [:)]
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Erik Rutins
Posts: 39750
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Location: Vermont, USA
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RE: Can't Log In At Store

Post by Erik Rutins »

No problem Mike. We decided not to go with a store login for two reasons:

1. Saving billing info can create an additional security risk 2. People are constantly forgetting their logins and we didn't want to create a barrier to purchase in that respect
Erik Rutins
CEO, Matrix Games LLC


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For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
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