Update server down?

Post bug reports and ask for support here.

Moderators: Icemania, elliotg

Post Reply
Citriz
Posts: 6
Joined: Thu Mar 25, 2010 5:12 pm

Update server down?

Post by Citriz »

Installed the game, tried to update having read that there is a pretty critical bug that was patched, but I get

"Error: Update information for Distant Worlds could not be downloaded. Please contact Matrix Games for help."

At first I assumed it was a firewall issue, so I turned both windows and 3rd party firewalls off along with antivirus, and still nothing.

Any ideas? Or is the patch server just down at the moment?
Citriz
Posts: 6
Joined: Thu Mar 25, 2010 5:12 pm

RE: Update server down?

Post by Citriz »

scratch that, I just realized there was an actual patch file hosted on matrix as well, Ill just use that.
User avatar
Erik Rutins
Posts: 39759
Joined: Tue Mar 28, 2000 4:00 pm
Location: Vermont, USA
Contact:

RE: Update server down?

Post by Erik Rutins »

Did you get the update? As far as I know, the update server is working fine (I assume this was with the "Check for Updates" link on your game menu?).
Erik Rutins
CEO, Matrix Games LLC


Image

For official support, please use our Help Desk: http://www.matrixgames.com/helpdesk/

Freedom is not Free.
Post Reply

Return to “Tech Support”