Can't launch the installer

[Brazouck]

Hi,

I cannot launch the installer, i've got the follwoing error :

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can you help me ??

[Marcuso]

Try deleting the downloaded file and redownloading it.

Also, make sure not to use any download accelerators. These are known to cause corrupt downloads/failed CRCs.

[Brazouck]

Already done, currently download it for the 4th time 

[Marcuso]

What browser are you downloading it with? I downloaded using IE 8.

[Brazouck]

i use firefox.

[Marcuso]

Can you try with IE? Maybe restart and download into a different location altogether?

[Brazouck]

I try with shutting donw my antivirus and it seems it works ...

[Marcuso]

Ah - good thinking. Some antiviruses will really interfere with program installations.

[Erik Rutins]

Hi Brazouck,

Glad to hear it's worked out. Definitely sounds like your download file was corrupted somehow. We do recommend turning off anti-virus/security software for installation as we verify these installer files are safe and the anti-virus software can often get too aggressive as well and prevent the game installing properly.

Regards,

- Erik